TY - BOOK TI - The people factor : strengthening America by investing in public service AU - Bilmes, Linda. AU - Gould, W. Scott , 1957- SN - 9780815701415 (pbk. : alk. paper) PB - Brookings Institution Press PP - Washington, D.C. : Brookings Institution Press , c2009. PY - 2009 UR - https://library.korea.ac.kr/detail/?cid=CAT000045518719&ctype=m