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제2판에서는 지난 2년간 변화된 정보를 최대한 업데이트하였다. 해당 장별로 새로운 사례와 최신 프로그램에 대한 소개를 추가하였다. 좀 더 쉽게 따라할 수 있도록 실습 영역을 단계별로 재구성하고, 특별한 코딩 없이 수업용 과업을 제작할 수 있는 기초과정을 추가하였다. 각종 챗봇 빌더와 Dialogflow의 변경된 UI 등도 업데이트하였다.

이번 2판에서는, 첫째, 지난 2년간 변화된 정보를 최대한 업데이트하려고 노력하였습니다. 해당 장별로 새로운 사례와 최신 프로그램에 대한 소개를 추가하였습니다. 둘째, 챗봇 제작의 실습 부분을 보강하였습니다. 좀 더 쉽게 따라 하실 수 있도록 실습 영역을 단계별로 재구성하고, 특별한 코딩 없이 수업용 과업을 제작할 수 있는 기초과정을 추가하였습니다. 각종 챗봇 빌더와 Dialogflow의 변경된 UI 등도 업데이트하였습니다.

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2판 머리말 ···································································· 3
머리말 ·········································································· 5

들어가며: 지능정보시대의 신기술과 영어교육 / 김혜영 ···············11
? 인공지능 ·························································12
? 빅데이터 ·························································17
? 음성인식과 음성합성 ···········································23
? 가상현실과 증강현실 ···········································28
? 사물인터넷 ······················································33


제1부 AI 챗봇의 이해와 활용 ··········································45
제1장 AI 챗봇의 특성과 현황 / 양혜진ㆍ김혜영 ···························47
? 챗봇이란? ························································48
? 영어학습 도구의 측면에서 본 챗봇의 특성 ·················49
? 외국어 학습 관점에서의 AI 영어 챗봇의 분류 ·············52
? 챗봇의 역사 ·····················································55
? 영어 챗봇 현황: 텍스트 챗봇에서 스마트 스피커까지 ·····59

제2장 영어 텍스트 챗봇의 이해와 활용 / 양혜진 ························75
? 텍스트 챗봇의 특성 ············································76
? 교과서 과제 I: 챗봇을 인터뷰하여 정보 알아내기 ·········77
? 교과서 협동과제 II: 쓰기 활동 ·······························80
? 교과서 협동과제 III: 쓰기 및 말하기 활동 ·················83
? 텍스트 챗봇 수업 활용의 기본 원칙 ·························85
? 텍스트 챗봇의 활용 분석: Mitsuku vs. Cleverbot ·······88

제3장 영어 음성 챗봇의 이해와 활용 / 김혜영 ··························93
? AI 스피커의 원리 및 기능적인 특성 ·························93
? 영어학습 관점에서 본 AI 스피커와 텍스트 챗봇의 차이 ··96
? AI 스피커 기반 영어학습 과제 유형 ·························99
? AI 스피커 수업 활용 적용 예시 ····························104
? AI 스피커의 수업 활용의 기본 원칙 ·······················110
? AI 스피커의 활용 분석: Google Assistant와 Alexa ··· 112


제2부 AI 챗봇의 제작 ··················································119
제4장 AI 챗봇 빌더와 챗봇 제작 / 김영우 ······························121
? 챗봇 관련 기술의 이해 ·······································121
? 챗봇 빌더 선택시 고려사항 ·································124
? Dialogflow(다이얼로그플로우) ······························127
? 단비(Danbee) ·················································129
? Chatfuel(챗퓨얼) ·············································131
? 클로바(Clova) ·················································133
? Pandorabots(판도라봇) ·····································135
? 단비를 이용한 간단한 기관 소개 챗봇 만들기 ············137

제5장 Dialogflow를 이용한 챗봇 제작 / 신동광 ·······················149
? Dialogflow 계정 만들기 ····································149
? Agent 만들기 ·················································152
? Intent 만들기 ·················································155
? Entity 만들기 ·················································160
? Context 만들기 ··············································163
? Fulfillment 만들기 ···········································170
? Action and parameters 만들기 ··························180
? Integration 만들기 ··········································189

제6장 AI 챗봇을 활용한 영어학습 과업 설계 I / 이장호 ··············209

제7장 AI 챗봇을 활용한 영어학습 과업 설계 Ⅱ / 신동광 ············219

제8장 AI 챗봇을 활용한 영어학습 과업 설계 Ⅲ / 이장호 ············233

제9장 AI 챗봇을 활용한 영어학습 과업 설계 Ⅳ / 신동광 ············247