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Digital governance : applying advanced technologies to improve public service / 2nd ed

Digital governance : applying advanced technologies to improve public service / 2nd ed (Loan 1 times)

Material type
단행본
Personal Author
Milakovich, Michael E., author.
Title Statement
Digital governance : applying advanced technologies to improve public service / Michael E. Milakovich.
판사항
2nd ed.
Publication, Distribution, etc
New York, NY :   Routledge,   2022.  
Physical Medium
xx, 454 p. : ill. ; 23 cm.
ISBN
9781032105574 (hardback) 9781032104911 (paperback) 9781003215875 (ebook)
요약
"The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and state, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, and well as federal, state, and local government officials"--
General Note
"First edition published by Routledge 2011" -- Title page verso.  
Bibliography, Etc. Note
Includes bibliographical references and index.
Subject Added Entry-Topical Term
Internet in public administration. Electronic government information. Public administration --Technological innovations. Political participation --Technological innovations. Public administration --Citizen participation.
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020 ▼a 9781032105574 (hardback)
020 ▼a 9781032104911 (paperback)
020 ▼a 9781003215875 (ebook)
035 ▼a (KERIS)REF000019561587
040 ▼a DLC ▼b eng ▼e rda ▼c DLC ▼d 211009
042 ▼a pcc
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082 0 0 ▼a 352.3/802854678 ▼2 23
084 ▼a 352.380285 ▼2 DDCK
090 ▼a 352.380285 ▼b M637d2
100 1 ▼a Milakovich, Michael E., ▼e author.
245 1 0 ▼a Digital governance : ▼b applying advanced technologies to improve public service / ▼c Michael E. Milakovich.
250 ▼a 2nd ed.
260 ▼a New York, NY : ▼b Routledge, ▼c 2022.
264 1 ▼a New York, NY : ▼b Routledge, ▼c [2022]
300 ▼a xx, 454 p. : ▼b ill. ; ▼c 23 cm.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a unmediated ▼b n ▼2 rdamedia
338 ▼a volume ▼b nc ▼2 rdacarrier
500 ▼a "First edition published by Routledge 2011" -- Title page verso.
504 ▼a Includes bibliographical references and index.
520 ▼a "The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and state, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, and well as federal, state, and local government officials"-- ▼c Provided by publisher.
650 0 ▼a Internet in public administration.
650 0 ▼a Electronic government information.
650 0 ▼a Public administration ▼x Technological innovations.
650 0 ▼a Political participation ▼x Technological innovations.
650 0 ▼a Public administration ▼x Citizen participation.
945 ▼a KLPA

Holdings Information

No. Location Call Number Accession No. Availability Due Date Make a Reservation Service
No. 1 Location Main Library/Western Books/ Call Number 352.380285 M637d2 Accession No. 111855234 Availability In loan Due Date 2022-04-21 Make a Reservation Available for Reserve R Service M

Contents information

Table of Contents

Part 1: Introduction and Overview: From Formal Bureaucracy to Digital Democracy. 1. From Centralized Government to Decentralized Results-Driven Smart Governance 2. The Transition From Electronic Government to Smart Digital Governance Part 2: Politics and Administration: Using Technology to Sustain Democracy and Improve Bureaucracy 3. From Representative to Digital Democracy: Using the Internet to Increase or Deter Citizen Participation 4. Citizen-Centric Remote Online Digital Governance 5. Cybersecurity, Privacy, and Protecting Public Records Part 3: Administration: Implementing Online Digital Governance 6. Administration and Equality of Access: Balancing Effectiveness with Political Responsiveness 7. Legislation and Regulation for Accountability and Performance Improvement 8. Applying Artificial Intelligence and Smart Technologies to Improve Performance and Results 9. Applying Digital Technologies to Improve Remote Delivery of Public Services Part 5: Globalization and Interactive Online Citizenship 10. Global Digital Governance Practices 11. Globalization, Immigration, and International Trade 12. Toward Global Citizenship and Digital Governance: Integrating Technology, Politics, and Public Administration

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