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Empathy

Empathy (Loan 1 times)

Material type
단행본
Personal Author
Goleman, Daniel.
Title Statement
Empathy / [Daniel Goleman ... et al].
Publication, Distribution, etc
Boston, Massachusetts :   Harvard Business Review Press,   c2017.  
Physical Medium
ix, 134 p. ; 18 cm.
Series Statement
HBR emotional intelligence series
ISBN
9781633693258 (pbk.)
요약
Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes," the reality of understanding others' motivations and emotions is more elusive. This book helps you to understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: - Daniel Goleman - Annie McKee - Adam Waytz--
Content Notes
What is empathy? / Daniel Goleman. And why it's important -- Why compassion is a better managerial tactic than toughness / Emma Seppala. An angry response erodes loyalty and trust -- What great listeners actually do / Jack Zenger and Joseph Folkman. Understand the other person's emotions -- Empathy is key to a great meeting / Annie McKee. Grasp the conflicts in the group -- A process for empathetic product design / Jon Kolko. A focus on people -- How Facebook uses empathy to keep user data safe / Melissa Luu-Van. Understand the people you're protecting. It's harder to empathize with people when you've been in their shoes / Rachel Ruttan, Mary-Hunter McDonnell, and Loran Nordgren. You have to work harder to focus on their needs -- Becoming more powerful makes you less empathetic / Lou Solomon. Ask for feedback to stay down to earth -- The limits of empathy / Adam Waytz. It's exhausting -- What the Dalai Lama taught Daniel Goleman about emotional intelligence -- An interview with Daniel Goleman by Andrea Ovans.
Bibliography, Etc. Note
Includes bibliographical references and index.
Subject Added Entry-Topical Term
Empathy. Management.
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082 0 0 ▼a 152.4/1 ▼2 23
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245 0 0 ▼a Empathy / ▼c [Daniel Goleman ... et al].
260 ▼a Boston, Massachusetts : ▼b Harvard Business Review Press, ▼c c2017.
300 ▼a ix, 134 p. ; ▼c 18 cm.
336 ▼a text ▼2 rdacontent
337 ▼a unmediated ▼2 rdamedia
338 ▼a volume ▼2 rdacarrier
490 1 ▼a HBR emotional intelligence series
504 ▼a Includes bibliographical references and index.
505 0 ▼a What is empathy? / Daniel Goleman. And why it's important -- Why compassion is a better managerial tactic than toughness / Emma Seppala. An angry response erodes loyalty and trust -- What great listeners actually do / Jack Zenger and Joseph Folkman. Understand the other person's emotions -- Empathy is key to a great meeting / Annie McKee. Grasp the conflicts in the group -- A process for empathetic product design / Jon Kolko. A focus on people -- How Facebook uses empathy to keep user data safe / Melissa Luu-Van. Understand the people you're protecting. It's harder to empathize with people when you've been in their shoes / Rachel Ruttan, Mary-Hunter McDonnell, and Loran Nordgren. You have to work harder to focus on their needs -- Becoming more powerful makes you less empathetic / Lou Solomon. Ask for feedback to stay down to earth -- The limits of empathy / Adam Waytz. It's exhausting -- What the Dalai Lama taught Daniel Goleman about emotional intelligence -- An interview with Daniel Goleman by Andrea Ovans.
520 ▼a Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes," the reality of understanding others' motivations and emotions is more elusive. This book helps you to understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: - Daniel Goleman - Annie McKee - Adam Waytz-- ▼c Provided by publisher
650 0 ▼a Empathy.
650 0 ▼a Management.
700 1 ▼a Goleman, Daniel.
830 0 ▼a HBR emotional intelligence series.
945 ▼a KLPA

Holdings Information

No. Location Call Number Accession No. Availability Due Date Make a Reservation Service
No. 1 Location Main Library/Western Books/ Call Number 152.41 E557 Accession No. 111843269 Availability Available Due Date Make a Reservation Service B M

Contents information

Author Introduction

다니엘 골먼(지은이)

감성지능의 제창자이자 영향력 있는 심리학자. 『감성지능(Emotional Intelligence)』과 같은 세계적인 베스트셀러를 썼다. 하버드 대학의 객원교수를 역임했으며, 미국 과학진흥협회의 특별회원으로 선출되었고, 미국 심리학회가 수여하는 공로상을 받기도 했다.

애니 맥키(지은이)

펜실베이니아대 교육대학원 교수이자 경영 컨설턴트. 2003년 현재 워튼 경영대학원의 어레스티 최고경영자 연구소에서 감성지능, 리더십 능력 계발, 경영 교육 등을 주제로 한 활발한 강의 활동을 펼치고 있다.

Harvard Business Review(지은이)

Information Provided By: : Aladin

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