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Public value management, measurement and reporting [electronic resource]

Public value management, measurement and reporting [electronic resource]

자료유형
E-Book(소장)
개인저자
Guthrie, James, 1952-.
서명 / 저자사항
Public value management, measurement and reporting [electronic resource] / edited by James Guthrie ... [et al.].
발행사항
Bingley, U.K. :   Emerald,   c2014.  
형태사항
1 online resource (xi, 389 p.).
기타형태 저록
Print version:   Guthrie, James.   Public value management, measurement and reporting   9781784410117   (211009) 000045834005  
총서사항
Studies in public and non-profit governance,2051-6630 ; v. 3
ISBN
9781784410100 (electronic bk.)
요약
This volume aims to shed light on how public service value is identified, managed, measured and reported. The concept of public value has been increasingly associated with the process of modernisation and in recent years the debate has shifted away from 'what' to 'how' public value is conceptualised and practiced. How the public sector can meet the communities' expectations is particularly relevant in light of the Global Financial Crisis. At present, many governments are involved in reform aimed at improving the effectiveness, efficiency and economy of operations, and improving the quality of public services. Examining the effectiveness of these reforms and understanding the gap between the expectations of society and the resources available for public services is an important but under-explored topic. The chapters are the result of a series of conferences and workshops on public value held in 2012 and 2013. There are 20 papers, covering a range of topics, including theoretical reflections, practical case studies and empirical observations aimed at understanding the concept of public value.
일반주기
Title from e-Book title page.  
내용주기
Public value management : challenge of defining, measuring and reporting for public services / James Guthrie, Salvatore Russo -- Beyond new public management : does performance measurement drive public value in networks? / Suresh Cuganesan, Kerry Jacobs, David Lacey -- Performance measurement of local public service networks / Steve Martin, James Downe -- Developing strategy to create a public value chain / John Dumay -- Public value as performance : Politicians' and managers' perspectives on the importance of budgetary, accruals and non-financial information / Mariannunziata Liguori, Mariafrancesca Sicilia, Ileana Steccolini -- The quest for public value in the Swedish museum transition / Kerstin Thomson, Mikael Holmgren Caicedo, Maria Mårtensson -- Performance management systems and public value strategy : a case study / Enrico Bracci, Enrico Deidda Gagliardo, Michele Bigoni -- Strategic practices of creating public value : how managers of housing associations create public value / Kim van Eijck, Berit Lindemann -- Conceptual framework and empirical evidence of public value : the case of the Italian higher education sector / Guido Modugno, Giulia Ventin, Giulio Curiel -- Politics and public services : looking beyond economic rationality and public value / Patrizio Monfardini, Pasquale Ruggiero -- Harmony in hierarchy? How politicians and public managers prioritize crucial public values / Zeger Van der Wal -- Co-governing public value in local authorities / Francesco Badia, Elena Borin, Fabio Donato -- Public (dis)value : a case study / Paolo Esposito, Paolo Ricci -- Measuring public value in bureaucratic settings : opportunities and constraints / Enrico Guarini -- Public value theory in the context of public sector modernization / Giuseppe Marcon -- How do we measure public value? From theory to practice / Alessandro Spano -- Sustainable public value inscriptions : a critical approach / Federica Farneti, John Dumay.
서지주기
Includes bibliographical references.
이용가능한 다른형태자료
Issued also as a book.  
일반주제명
Public administration --Evaluation. Public administration --Case studies. Government productivity.
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URL
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020 ▼a 9781784410100 (electronic bk.)
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245 0 0 ▼a Public value management, measurement and reporting ▼h [electronic resource] / ▼c edited by James Guthrie ... [et al.].
260 ▼a Bingley, U.K. : ▼b Emerald, ▼c c2014.
300 ▼a 1 online resource (xi, 389 p.).
490 1 ▼a Studies in public and non-profit governance, ▼x 2051-6630 ; ▼v v. 3
500 ▼a Title from e-Book title page.
504 ▼a Includes bibliographical references.
505 0 ▼a Public value management : challenge of defining, measuring and reporting for public services / James Guthrie, Salvatore Russo -- Beyond new public management : does performance measurement drive public value in networks? / Suresh Cuganesan, Kerry Jacobs, David Lacey -- Performance measurement of local public service networks / Steve Martin, James Downe -- Developing strategy to create a public value chain / John Dumay -- Public value as performance : Politicians' and managers' perspectives on the importance of budgetary, accruals and non-financial information / Mariannunziata Liguori, Mariafrancesca Sicilia, Ileana Steccolini -- The quest for public value in the Swedish museum transition / Kerstin Thomson, Mikael Holmgren Caicedo, Maria Mårtensson -- Performance management systems and public value strategy : a case study / Enrico Bracci, Enrico Deidda Gagliardo, Michele Bigoni -- Strategic practices of creating public value : how managers of housing associations create public value / Kim van Eijck, Berit Lindemann -- Conceptual framework and empirical evidence of public value : the case of the Italian higher education sector / Guido Modugno, Giulia Ventin, Giulio Curiel -- Politics and public services : looking beyond economic rationality and public value / Patrizio Monfardini, Pasquale Ruggiero -- Harmony in hierarchy? How politicians and public managers prioritize crucial public values / Zeger Van der Wal -- Co-governing public value in local authorities / Francesco Badia, Elena Borin, Fabio Donato -- Public (dis)value : a case study / Paolo Esposito, Paolo Ricci -- Measuring public value in bureaucratic settings : opportunities and constraints / Enrico Guarini -- Public value theory in the context of public sector modernization / Giuseppe Marcon -- How do we measure public value? From theory to practice / Alessandro Spano -- Sustainable public value inscriptions : a critical approach / Federica Farneti, John Dumay.
520 ▼a This volume aims to shed light on how public service value is identified, managed, measured and reported. The concept of public value has been increasingly associated with the process of modernisation and in recent years the debate has shifted away from 'what' to 'how' public value is conceptualised and practiced. How the public sector can meet the communities' expectations is particularly relevant in light of the Global Financial Crisis. At present, many governments are involved in reform aimed at improving the effectiveness, efficiency and economy of operations, and improving the quality of public services. Examining the effectiveness of these reforms and understanding the gap between the expectations of society and the resources available for public services is an important but under-explored topic. The chapters are the result of a series of conferences and workshops on public value held in 2012 and 2013. There are 20 papers, covering a range of topics, including theoretical reflections, practical case studies and empirical observations aimed at understanding the concept of public value.
530 ▼a Issued also as a book.
538 ▼a Mode of access: World Wide Web.
650 0 ▼a Public administration ▼x Evaluation.
650 0 ▼a Public administration ▼v Case studies.
650 0 ▼a Government productivity.
700 1 ▼a Guthrie, James, ▼d 1952-.
776 0 8 ▼i Print version: ▼a Guthrie, James. ▼t Public value management, measurement and reporting ▼z 9781784410117 ▼w (211009) 000045834005
830 0 ▼a Studies in public and non-profit governance ; ▼v v. 3.
856 4 0 ▼u https://oca.korea.ac.kr/link.n2s?url=http://www.emeraldinsight.com/2051-6630/3
945 ▼a KLPA
991 ▼a E-Book(소장)

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/e-Book 컬렉션/ 청구기호 CR 352.375 등록번호 E14009498 도서상태 대출불가(열람가능) 반납예정일 예약 서비스 M

컨텐츠정보

목차

Front Cover -- Public Value Management, Measurement and Reporting -- Copyright page -- Contents -- List of Contributors -- Part I: Introduction -- Public Value Management: Challenge of Defining, Measuring and Reporting for Public Services -- Introduction -- Aim of the Book -- The Articles in the Book -- Notes -- References -- Part II: Case studies on public value management, measurement and reporting -- Beyond New Public Management: Does Performance Measurement Drive Public Value in Networks? -- Introduction -- Relevant Literature -- Performance Measurement in the Public Sector -- Inter-Organizational Networks and Social Capital -- Research Context and Method -- Research Context -- Method -- Results: Practices of Performance Measurement -- Conclusion -- Notes -- References -- Performance Measurement of Local Public Service Networks -- Introduction -- Local Public Service Partnerships -- Comprehensive Area Assessments -- Data and Methods -- Findings -- Improving Local Partnership Working -- Reducing the Burden of Assessment -- Public Engagement -- Discussion -- Conclusions -- References -- Developing Strategy to Create a Public Value Chain -- Introduction -- The Sydney Conservatorium of Music -- Developing Strategy through Narrative -- Measuring the Progress of Strategic Initiatives -- Conclusion -- Notes -- References -- Public Value as Performance: Politicians’ and Managers’ Perspectives on the Importance of Budgetary, Accruals and Non-Financial Information -- Introduction -- Public Value and Performance Information: Definitions, Facets, Users -- Public Value as Performance -- The Financial and Non-Financial Facets of Public Value -- Politicians’ and Managers’ Views on Performance Information -- Research Methods -- Findings -- Discussion -- Conclusion -- Notes -- References -- The Quest for Public Value in the Swedish Museum Transition -- Introduction -- The Museum Context -- New Public Management in Museums -- Public Value and the Emerging Public Value Management -- Identifying Key Issues of Convergence and Divergence -- A Study of Swedish National Museums -- Strategic Orientation -- Accountability -- Performance -- Conceptions of Museum Management in Swedish National Museums -- The Dependency of Different Conceptions of Museum Management -- Conclusion -- References -- Performance Management Systems and Public Value Strategy: A Case Study -- Introduction -- Public Value: Literature Review -- Managing Public Value: A PMS Conceptual Model -- Methodology -- The Case Study -- Public Value as a Strategic Choice: Authorization and Legitimation -- Measurement of Public Value -- Creating Public Value: Operational Analysis -- Discussion -- Conclusion -- References -- Appendix: The Semi-Structured Questionnaire: Outline -- Strategic Practices of Creating Public Value: How Managers of Housing Associations Create Public Value -- Introduction -- Core Assumptions and Problems of Public Value Creation -- Three Coherent Assumptions -- The Problem and Question .
-- Praxis of Public Value Creation -- The Four States of Public Value Creation -- Identifying and Prioritizing -- Negotiating -- Arranging and Institutionalizing -- Operationalizing and Realizing -- Normative Framework -- The Cases -- Method and Techniques -- Context of Dutch Housing Associations -- Case: The Dirtiest Apartment Building in the Netherlands -- Case: Business Centre for Local Entrepreneurs -- Case: The Heart of the Nail -- Cross-Case Analysis -- Discussion -- Conclusions -- Notes -- References -- Conceptual Framework and Empirical Evidence of Public Value: The Case of the Italian Higher Education Sector -- Introduction -- Theoretical Framework -- Research Method -- The Case of Four Italian Universities -- University of Ferrara -- Bari University -- University of Macerata -- University of Trieste -- General Conclusions from the Cases -- System-Level Governance Model of the IHES and its Funding Rules -- National and International Bodies Involved in the System -- External Regulations on Institutional Strategic Planning -- External Regulations on Information Sharing and Transparency -- The Funding Model at System-Level Governance -- Institutional Governance -- The Power and Responsibilities of Institutional Bodies -- The Functions, Autonomy and Dimension of the Organizational Units -- Conclusions -- References -- Appendix: Paradigms of Public Management: Which is Most Suitable for the Ihes? -- Politics and Public Services: Looking Beyond Economic Rationality and Public Value -- Introduction -- New Public Management and Public Value Theory -- Method -- The Case Study: A Brief History of the Ampugnano S.P.A -- Financial Performance and Activity -- Discussion and Final Remarks -- Notes -- References -- Harmony in Hierarchy? How Politicians and Public Managers Prioritize Crucial Public Values -- Introduction -- How Public Values Relate to Public Value -- Comparing Values between Politicians and Civil Servants: Existing Evidence -- Dynamics in Political–Administrative Role Conceptions -- A Focus on Four Crucial Public Values -- Responsiveness (‘Meeting Wishes and Demands of Important Stakeholders’) -- Expertise (‘Making Decisions Based on Actual, State-of-the-Art Evidence’) -- Lawfulness (‘Acting in Strict Accordance with Existing Laws, Rules and Regulations’) -- Transparency (‘Acting Openly, Visibly and Controllably’) -- Methodology -- In-Depth Elite Interviews -- Who We Interviewed and Why -- Issue-focused Between-group Analysis -- Coding and Reporting -- Analysis of Results -- Responsiveness -- Expertise -- Lawfulness -- Transparency -- Discussion and Hypotheses -- Conclusion -- Notes -- Acknowledgments -- References -- Co-Governing Public Value in Local Authorities -- Introduction -- The Post-NPM Context and the Concept of Public Value -- Co-Governance as an Evolution of Governance in the Public Sector -- Research Method -- Results -- Discussion -- Conclusions -- Notes -- References -- Appendix -- Public (dis)Value: A Case Study -- Intro.
duction -- Methodology -- Understanding Public (dis)Value -- Social Reuse of Assets Seized from Criminal Organizations -- Public Value Regeneration: A Case Study -- Conclusions -- References -- Measuring Public Value in Bureaucratic Settings: Opportunities and Constraints -- Introduction -- Previous Studies -- Research Methods -- Context of the Cases -- Government Structures -- Organizational Settings -- Core Aspects and Overall Logic of the New Performance Measurement System -- The Implementation Process -- Case A -- Case B -- Discussion -- Conclusion -- References -- Appendix -- Part III: From Theory to Practice -- Public Value Theory in the Context of Public Sector Modernization -- Introduction -- TPA, NPM and PVM -- Characterization and Dominant Focus -- Process of Definition of the Public Interest -- Contribution to the Democratic Process and Role for Public Participation -- Attitude towards Public Sector Ethos -- Preferred System of Delivery -- Key Performance Objectives and Dominant Model of Accountability -- Role of Managers -- PVM and NPG -- Public Value and Public Values: Some Issues -- Conclusions -- Notes -- References -- Appendix -- How Do We Measure Public Value? From Theory to Practice -- Introduction -- What Is Public Value? -- Public Value Measurement (PVM): A Literature Review -- Why Is Public Value Measured? -- What Should Be Measured? -- How Is Public Value to Be Measured? -- When Is Public Value to Be Measured? -- Public Value Produced by Multiple or Individual Organizations -- Public Value Produced by Multiple Organizations -- Public Value Produced by Individual Organizations -- Measuring Public Value: The Role of Management Control Systems -- Concluding Remarks -- Notes -- References -- Sustainable Public Value Inscriptions: A Critical Approach -- Introduction -- Sustainable Public Value -- Critically Evaluating the GRI and Sustainability Topics for Public Agencies -- GRI and the Changes from G3 to G4 -- The General Standard of Disclosure and the Disclosures on Management Approach -- Economic Indicators -- Environmental Indicators -- Social Indicators -- Issues for Public Sector Agencies -- Conclusion -- Notes -- Acknowledgments -- References -- .

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