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An introduction to interaction [electronic resource] : understanding talk in formal and informal settings

An introduction to interaction [electronic resource] : understanding talk in formal and informal settings

자료유형
E-Book(소장)
개인저자
Garcia, Angela Cora.
서명 / 저자사항
An introduction to interaction [electronic resource] : understanding talk in formal and informal settings / Angela Cora Garcia.
발행사항
London ;   New York :   Bloomsbury,   2013.  
형태사항
1 online resource (x, 358 p).
ISBN
9781623569341 (ebook) 1623569346 (ebook) 9781623561529 (ebook) 1623561523 (ebook) 9781441127686 (hardcover) 1441127682 (hardcover) 9781441157614 (pbk.) 1441157611 (pbk.)
요약
"This textbook provides an in-depth introduction to the theoretical perspectives and methods of doing conversation analysis, an approach to the study of talk in interaction which grew out of the work of Garfinkel, Sacks, Schegloff, and Jefferson. This book is unique in that it provides comprehensive instruction in both interaction in ordinary conversations in everyday life as well as talk in institutional settings and a wide range of workplace and business interactions, while teaching both major research findings and how to conduct conversation analytic research. The book is designed to be useful for students of linguistics, sociology, and communication studies, and is written in clear and accessible prose. The Companion Website provides additional resources for instructors, such as questions and data excerpts for tests and in class exercises, audio and video clips for transcription practice, and guides for instructors on a range of topics covered in the course."--Provided by publisher.
일반주기
Title from e-Book title page.  
내용주기
Part I THEORY, METHOD AND DATA FOR CONVERSATION ANALYSIS. Introduction to the Study of Conversation Analysis ; Understanding Ethnomethodology ; Understanding and Doing Conversation Analysis: Methodological Approach ; Preparing the Data: Transcription Practices -- Part II HOW TALK WORKS: THE SOCIAL ORGANIZATION OF HUMAN ACTION. The Turn Taking System ; Adjacency Pairs, Preference Organization, and Assessments ; Sequential Organization: Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Sequences ; Openings ; Closings ; Error Avoidance and Repair ; Creating Topical Coherence ; Story Telling and the Embodied Nature of Face-to-face Interaction ; Referring to Persons -- Part III TECHNOLOGICALLY MEDIATED INTERACTION: WORK DONE THROUGH AND WITH TECHNOLOGY. Routine Service Calls: Emergency Calls to the Police ; Problematic Emergency Service Calls ; Technological Transformations and Talk on the Telephone ; Air Traffic Communication -- Part IV TALK IN MEDICAL SETTINGS. Doctor Patient Communication and the Delivery of Bad News ; The Primary Care Consultation: Diagnostic Interviews and Medical Advice -- Part V TALK IN LEGAL SETTINGS. Trials and Other Public Legal Proceedings ; Behind the Scene Interrogations in Institutional Context ; Talk in Mediation Sessions -- Part VI TALK IN BROADCAST MEDIA. Television News Interviews ; Call-in Talk Shows on Radio and Television -- Part VII TALK IN BUSINESS SETTINGS. Talk in Business Contexts: Doing Customer Service ; Talk in Business Contexts: Meetings, Interviews, and Performance Appraisals.
서지주기
Includes bibliographical references (p. 328-343) and index.
이용가능한 다른형태자료
Issued also as a book.  
일반주제명
Conversation analysis --Social aspects. Social interaction. Oral communication --Psychological aspects. Business communication --Discourse analysis. Communication in organizations.
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245 1 3 ▼a An introduction to interaction ▼h [electronic resource] : ▼b understanding talk in formal and informal settings / ▼c Angela Cora Garcia.
260 ▼a London ; ▼a New York : ▼b Bloomsbury, ▼c 2013.
300 ▼a 1 online resource (x, 358 p).
500 ▼a Title from e-Book title page.
504 ▼a Includes bibliographical references (p. 328-343) and index.
505 0 ▼a Part I THEORY, METHOD AND DATA FOR CONVERSATION ANALYSIS. Introduction to the Study of Conversation Analysis ; Understanding Ethnomethodology ; Understanding and Doing Conversation Analysis: Methodological Approach ; Preparing the Data: Transcription Practices -- Part II HOW TALK WORKS: THE SOCIAL ORGANIZATION OF HUMAN ACTION. The Turn Taking System ; Adjacency Pairs, Preference Organization, and Assessments ; Sequential Organization: Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Sequences ; Openings ; Closings ; Error Avoidance and Repair ; Creating Topical Coherence ; Story Telling and the Embodied Nature of Face-to-face Interaction ; Referring to Persons -- Part III TECHNOLOGICALLY MEDIATED INTERACTION: WORK DONE THROUGH AND WITH TECHNOLOGY. Routine Service Calls: Emergency Calls to the Police ; Problematic Emergency Service Calls ; Technological Transformations and Talk on the Telephone ; Air Traffic Communication -- Part IV TALK IN MEDICAL SETTINGS. Doctor Patient Communication and the Delivery of Bad News ; The Primary Care Consultation: Diagnostic Interviews and Medical Advice -- Part V TALK IN LEGAL SETTINGS. Trials and Other Public Legal Proceedings ; Behind the Scene Interrogations in Institutional Context ; Talk in Mediation Sessions -- Part VI TALK IN BROADCAST MEDIA. Television News Interviews ; Call-in Talk Shows on Radio and Television -- Part VII TALK IN BUSINESS SETTINGS. Talk in Business Contexts: Doing Customer Service ; Talk in Business Contexts: Meetings, Interviews, and Performance Appraisals.
520 ▼a "This textbook provides an in-depth introduction to the theoretical perspectives and methods of doing conversation analysis, an approach to the study of talk in interaction which grew out of the work of Garfinkel, Sacks, Schegloff, and Jefferson. This book is unique in that it provides comprehensive instruction in both interaction in ordinary conversations in everyday life as well as talk in institutional settings and a wide range of workplace and business interactions, while teaching both major research findings and how to conduct conversation analytic research. The book is designed to be useful for students of linguistics, sociology, and communication studies, and is written in clear and accessible prose. The Companion Website provides additional resources for instructors, such as questions and data excerpts for tests and in class exercises, audio and video clips for transcription practice, and guides for instructors on a range of topics covered in the course."--Provided by publisher.
530 ▼a Issued also as a book.
538 ▼a Mode of access: World Wide Web.
650 0 ▼a Conversation analysis ▼x Social aspects.
650 0 ▼a Social interaction.
650 0 ▼a Oral communication ▼x Psychological aspects.
650 0 ▼a Business communication ▼x Discourse analysis.
650 0 ▼a Communication in organizations.
856 4 0 ▼u https://oca.korea.ac.kr/link.n2s?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=621995
945 ▼a KLPA
991 ▼a E-Book(소장)

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/e-Book 컬렉션/ 청구기호 CR 302.346 등록번호 E14007374 도서상태 대출불가(열람가능) 반납예정일 예약 서비스 M

컨텐츠정보

목차

Part I. Theory, Method and Data for Conversation Analysis / Introduction to the Study of Conversation Analysis / Understanding Ethnomethodology / Understanding and Doing Conversation Analysis: Methodological Approach / Preparing the Data: Transcription Practices / Part II. How Talk Works: The Social Organization of Human Action / The Turn Taking System / Adjacency Pairs, Preference Organization, and Assessments / Sequential Organization: Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Sequences / Openings / Closings / Error Avoidance and Repair / Creating Topical Coherence / Story Telling and the Embodied Nature of Face-to-Face Interaction / Referring to Persons / Part III. Technologically Mediated Interaction: Work Done through and with Technology / Routine Service Calls: Emergency Calls to the Police / Problematic Emergency Service Calls / Technological Transformations and Talk on the Telephone / Air Traffic Communication / Part IV. Talk in Medical Settings / Doctor Patient Communication and the Delivery of Bad News / The Primary Care Consultation: Diagnostic Interviews and Medical Advice / Part V. Talk in Legal Settings / Trials and Other Public Legal Proceedings / Behind the Scene Interrogations in Institutional Context / Talk in Mediation Sessions / Part VI. Talk in Broadcast Media / Television News Interviews / Call-In Talk Shows on Radio and Television / Part VII. Talk in Business Settings / Talk in Business Contexts: Doing Customer Service / Talk in Business Contexts: Meetings, Interviews, and Performance Appraisals

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