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Public trust in business

Public trust in business

자료유형
단행본
개인저자
Harris, Jared D. Moriarty, Brian. Wicks, Andrew C.
서명 / 저자사항
Public trust in business / edited by Jared D. Harris, Brian T. Moriarty, Andrew C. Wicks.
발행사항
Cambridge, United Kingdom :   Cambridge University Press,   2014.  
형태사항
xix, 377 p. : ill. ; 24 cm.
ISBN
9781107023871 (hardback) 9781107650206 (paperback)
요약
"Public trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to trust challenges and restore trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics"--
내용주기
Machine generated contents note: Preface: discovering new territory in public trust in business; Acknowledgements; 1. Public trust in business: what's the problem and why does it matter? Andrew C. Wicks, Brian T. Moriarty and Jared D. Harris; Part I. Trusting the Institution of Business: 2. The economic crisis of 2008, trust in government, and generalized trust Eric M. Uslaner; 3. Too big to trust? Managing stakeholder trust in the post-bailout economy Deepak Malhotra; 4. At the crossroads of trust and distrust: skepticism and ambivalence towards business Robert Bies; 5. Public trust in business and its determinants Kirsten Martin, Michael Pirson and Bidhan L. Parmar; 6. The role of public, relational and organizational trust in economic affairs Karen S. Cook and Oliver Schilke; Part II. Public Trust and Business Organizations: 7. Public trust and trust in particular firm-stakeholder interactions: a theoretical model and implications for management Jared D. Harris and Andrew C. Wicks; 8. Creating more trusting and trustworthy organizations: exploring the foundations and benefits of presumptive trust Roderick Kramer; 9. Building trust through reputation management Paul Argenti; 10. Can trust flourish where institutionalized distrust reigns? Reinhard Bachmann and Edeltraud Hanappi-Egger; 11. Roles of third parties in trust repair: lessons from high tech alliances for public trust Rosalinde Klein Woolthuis, Bart Nooteboom and Gjalt de Jong; 12. The repair of public trust following controllable or uncontrollable organizational failures: a conceptual framework Laura Poppo and Donald J. Schepker; 13. Conclusion: towards a better understanding of public trust in business Jared D. Harris, Andrew C. Wicks and Brian T. Moriarty; Index.
서지주기
Includes bibliographical references and index.
일반주제명
Trust. Public relations. Business ethics. Business --Public opinion. Corporate culture.
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005 20180124171318
008 180123s2014 enka b 001 0 eng d
010 ▼a 2014007006
020 ▼a 9781107023871 (hardback)
020 ▼a 9781107650206 (paperback)
035 ▼a (KERIS)REF000017426463
040 ▼a DLC ▼b eng ▼c DLC ▼e rda ▼d DLC ▼d 211009
050 0 0 ▼a HF5387 ▼b .P83 2014
082 0 0 ▼a 659.201/9 ▼2 23
084 ▼a 659.2019 ▼2 DDCK
090 ▼a 659.2019 ▼b P976
245 0 0 ▼a Public trust in business / ▼c edited by Jared D. Harris, Brian T. Moriarty, Andrew C. Wicks.
260 ▼a Cambridge, United Kingdom : ▼b Cambridge University Press, ▼c 2014.
300 ▼a xix, 377 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliographical references and index.
505 8 ▼a Machine generated contents note: Preface: discovering new territory in public trust in business; Acknowledgements; 1. Public trust in business: what's the problem and why does it matter? Andrew C. Wicks, Brian T. Moriarty and Jared D. Harris; Part I. Trusting the Institution of Business: 2. The economic crisis of 2008, trust in government, and generalized trust Eric M. Uslaner; 3. Too big to trust? Managing stakeholder trust in the post-bailout economy Deepak Malhotra; 4. At the crossroads of trust and distrust: skepticism and ambivalence towards business Robert Bies; 5. Public trust in business and its determinants Kirsten Martin, Michael Pirson and Bidhan L. Parmar; 6. The role of public, relational and organizational trust in economic affairs Karen S. Cook and Oliver Schilke; Part II. Public Trust and Business Organizations: 7. Public trust and trust in particular firm-stakeholder interactions: a theoretical model and implications for management Jared D. Harris and Andrew C. Wicks; 8. Creating more trusting and trustworthy organizations: exploring the foundations and benefits of presumptive trust Roderick Kramer; 9. Building trust through reputation management Paul Argenti; 10. Can trust flourish where institutionalized distrust reigns? Reinhard Bachmann and Edeltraud Hanappi-Egger; 11. Roles of third parties in trust repair: lessons from high tech alliances for public trust Rosalinde Klein Woolthuis, Bart Nooteboom and Gjalt de Jong; 12. The repair of public trust following controllable or uncontrollable organizational failures: a conceptual framework Laura Poppo and Donald J. Schepker; 13. Conclusion: towards a better understanding of public trust in business Jared D. Harris, Andrew C. Wicks and Brian T. Moriarty; Index.
520 ▼a "Public trust in business is one of the most important but least understood issues for business leaders, public officials, employees, NGOs and other key stakeholders. This book provides much-needed thinking on the topic. Drawing on the expertise of an international array of experts from academic disciplines including business, sociology, political science and philosophy, it explores long-term strategies for building and maintaining public trust in business. The authors look to new ways of moving forward by carefully blending the latest academic research with conclusions for future research and practice. They address core drivers of public trust, how to manage it effectively, the consequences of low public trust, and how best to trust challenges and restore trust when it has been lost. This is a must-read for business practitioners, policy makers and students taking courses in corporate social responsibility or business ethics"-- ▼c Provided by publisher.
650 0 ▼a Trust.
650 0 ▼a Public relations.
650 0 ▼a Business ethics.
650 0 ▼a Business ▼x Public opinion.
650 0 ▼a Corporate culture.
700 1 ▼a Harris, Jared D.
700 1 ▼a Moriarty, Brian.
700 1 ▼a Wicks, Andrew C.
945 ▼a KLPA

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/서고7층/ 청구기호 659.2019 P976 등록번호 111784834 도서상태 대출가능 반납예정일 예약 서비스 B M

컨텐츠정보

목차

Preface: discovering new territory in public trust in business		
Acknowledgements		
1	Public trust in business: what''s the problem and why does it matter?	Andrew C. Wicks; Brian T. Moriarty; Jared D. Harris; 	
Part I	Trusting the Institution of Business		
2	The economic crisis of 2008, trust in government, and generalized trust	Eric M. Uslaner; 	
3	Too big to trust? Managing stakeholder trust in the post-bailout economy	Deepak Malhotra; 	
4	At the crossroads of trust and distrust: skepticism and ambivalence towards business	Robert Bies; 	
5	Public trust in business and its determinants	Kirsten Martin; Michael Pirson; Bidhan L. Parmar; 	
6	The role of public, relational and organizational trust in economic affairs	Karen S. Cook; Oliver Schilke; 	
Part II	Public Trust and Business Organizations		
7	Public trust and trust in particular firm-stakeholder interactions: a theoretical model and implications for management	Jared D. Harris; Andrew C. Wicks; 	
8	Creating more trusting and trustworthy organizations: exploring the foundations and benefits of presumptive trust	Roderick Kramer; 	
9	Building trust through reputation management	Paul Argenti; 	
10	Can trust flourish where institutionalized distrust reigns?	Reinhard Bachmann; Edeltraud Hanappi-Egger; 	
11	Roles of third parties in trust repair: lessons from high tech alliances for public trust Rosalinde	Klein Woolthuis; Bart Nooteboom; Gjalt de Jong; 	
12	The repair of public trust following controllable or uncontrollable organizational failures: a conceptual framework	Laura Poppo; Donald J. Schepker; 	
13	Conclusion: towards a better understanding of public trust in business	Jared D. Harris; Andrew C. Wicks; Brian T. Moriarty; 	
Index

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