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Unlocking public value : a new model for achieving high performance in public service organizations

Unlocking public value : a new model for achieving high performance in public service organizations (Loan 2 times)

Material type
단행본
Personal Author
Cole, Martin I., 1956-. Parston, Gregory.
Title Statement
Unlocking public value : a new model for achieving high performance in public service organizations / Martin Cole and Greg Parston.
Publication, Distribution, etc
Hoboken, N.J. :   John Wiley,   c2006.  
Physical Medium
xx, 188 p. : ill. ; 24 cm.
ISBN
0471959456 (cloth) 9780471959458
Content Notes
The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.
Bibliography, Etc. Note
Includes bibliographical references (p. 169-178) and index.
Subject Added Entry-Topical Term
Government productivity --Evaluation. Public administration.
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005 20170418102753
008 170417s2006 njua b 001 0 eng d
010 ▼a 2006011222
015 ▼a GBA655680 ▼2 bnb
020 ▼a 0471959456 (cloth)
020 ▼a 9780471959458
035 ▼a (KERIS)REF000018323276
040 ▼a DLC ▼c DLC ▼d BAKER ▼d UKM ▼d C#P ▼d UMC ▼d YDXCP ▼d OCLCQ ▼d DLC ▼d 211009
050 0 0 ▼a JF1525.P67 ▼b C65 2006
082 0 4 ▼a 352.3 ▼2 23
084 ▼a 352.3 ▼2 DDCK
090 ▼a 352.3 ▼b C689u
100 1 ▼a Cole, Martin I., ▼d 1956-.
245 1 0 ▼a Unlocking public value : ▼b a new model for achieving high performance in public service organizations / ▼c Martin Cole and Greg Parston.
260 ▼a Hoboken, N.J. : ▼b John Wiley, ▼c c2006.
300 ▼a xx, 188 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliographical references (p. 169-178) and index.
505 0 ▼a The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.
650 0 ▼a Government productivity ▼x Evaluation.
650 0 ▼a Public administration.
700 1 ▼a Parston, Gregory.
945 ▼a KLPA

Holdings Information

No. Location Call Number Accession No. Availability Due Date Make a Reservation Service
No. 1 Location Main Library/Western Books/ Call Number 352.3 C689u Accession No. 111770622 Availability Available Due Date Make a Reservation Service B M

Contents information

Table of Contents

Introduction ix

Preface xiii

Chapter 1 The Public Sector Squeeze 1

Chapter 2 Zeroing In on Outcomes 19

Chapter 3 Why Is It So Hard to Measure Public Value? 43

Chapter 4 Defining Value 61

Chapter 5 Measuring and Analyzing Public Service Value 83

Chapter 6 Driving Results 111

Chapter 7 The Key to Unlocking Public Value 133

Appendix Public Service Value Methodology 143

Notes 169

Bibliography 175

About the Authors 179

Index 183


Information Provided By: : Aladin

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