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Unlocking public value : a new model for achieving high performance in public service organizations

Unlocking public value : a new model for achieving high performance in public service organizations (2회 대출)

자료유형
단행본
개인저자
Cole, Martin I., 1956-. Parston, Gregory.
서명 / 저자사항
Unlocking public value : a new model for achieving high performance in public service organizations / Martin Cole and Greg Parston.
발행사항
Hoboken, N.J. :   John Wiley,   c2006.  
형태사항
xx, 188 p. : ill. ; 24 cm.
ISBN
0471959456 (cloth) 9780471959458
내용주기
The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.
서지주기
Includes bibliographical references (p. 169-178) and index.
일반주제명
Government productivity --Evaluation. Public administration.
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245 1 0 ▼a Unlocking public value : ▼b a new model for achieving high performance in public service organizations / ▼c Martin Cole and Greg Parston.
260 ▼a Hoboken, N.J. : ▼b John Wiley, ▼c c2006.
300 ▼a xx, 188 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliographical references (p. 169-178) and index.
505 0 ▼a The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.
650 0 ▼a Government productivity ▼x Evaluation.
650 0 ▼a Public administration.
700 1 ▼a Parston, Gregory.
945 ▼a KLPA

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/서고6층/ 청구기호 352.3 C689u 등록번호 111770622 도서상태 대출가능 반납예정일 예약 서비스 B M

컨텐츠정보

목차

Introduction ix

Preface xiii

Chapter 1 The Public Sector Squeeze 1

Chapter 2 Zeroing In on Outcomes 19

Chapter 3 Why Is It So Hard to Measure Public Value? 43

Chapter 4 Defining Value 61

Chapter 5 Measuring and Analyzing Public Service Value 83

Chapter 6 Driving Results 111

Chapter 7 The Key to Unlocking Public Value 133

Appendix Public Service Value Methodology 143

Notes 169

Bibliography 175

About the Authors 179

Index 183


정보제공 : Aladin

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