| 000 | 01094camuu2200313 a 4500 | |
| 001 | 000045653819 | |
| 005 | 20110622103223 | |
| 008 | 110421s2011 paua b 001 0 eng | |
| 010 | ▼a 2010047354 | |
| 020 | ▼a 9781609601386 | |
| 020 | ▼a 9781609601409 (ebook) | |
| 035 | ▼a (KERIS)BIB000012399014 | |
| 040 | ▼a 241044 ▼c 241044 ▼d 241044 ▼d 244002 | |
| 042 | ▼a pcc | |
| 050 | 0 0 | ▼a HD30.2 ▼b .I5235 2011 |
| 082 | 0 0 | ▼a 658.4038011 ▼2 22 |
| 084 | ▼a 658.4038011 ▼2 DDCK | |
| 090 | ▼a 658.4038011 ▼b I432 | |
| 245 | 0 0 | ▼a Information systems and new applications in the service sector : ▼b models and methods / ▼c John Wang. |
| 260 | ▼a Hershey : ▼b Business Science Reference, ▼c c2011. | |
| 300 | ▼a xxviii, 413 p. : ▼b ill. ; ▼c 29 cm. | |
| 500 | ▼a "Premier reference source"--Cover. | |
| 504 | ▼a Includes bibliographical references and index. | |
| 650 | 0 | ▼a Service industries ▼x Information technology. |
| 650 | 0 | ▼a Service industries ▼x Technological innovations. |
| 650 | 0 | ▼a Web 2.0. |
| 650 | 0 | ▼a Web services. |
| 700 | 1 | ▼a Wang, John, ▼d 1955-. |
Holdings Information
| No. | Location | Call Number | Accession No. | Availability | Due Date | Make a Reservation | Service |
|---|---|---|---|---|---|---|---|
| No. 1 | Location Sejong Academic Information Center/Social Science/ | Call Number 658.4038011 I432 | Accession No. 151300619 | Availability Available | Due Date | Make a Reservation | Service |
Contents information
Table of Contents
Business services Creative problem solving Logistics network configuration Matching supply with demand Multiple-objective decision making Optimization of service systems Performance measures and quality control Public service management Revenue and risk management Self-service systems Supplier relationship management Web services
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