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Information systems and new applications in the service sector : models and methods

Information systems and new applications in the service sector : models and methods (1회 대출)

자료유형
단행본
개인저자
Wang, John, 1955-.
서명 / 저자사항
Information systems and new applications in the service sector : models and methods / John Wang.
발행사항
Hershey :   Business Science Reference,   c2011.  
형태사항
xxviii, 413 p. : ill. ; 29 cm.
ISBN
9781609601386 9781609601409 (ebook)
일반주기
"Premier reference source"--Cover.  
서지주기
Includes bibliographical references and index.
일반주제명
Service industries -- Information technology. Service industries -- Technological innovations. Web 2.0. Web services.
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001 000045653819
005 20110622103223
008 110421s2011 paua b 001 0 eng
010 ▼a 2010047354
020 ▼a 9781609601386
020 ▼a 9781609601409 (ebook)
035 ▼a (KERIS)BIB000012399014
040 ▼a 241044 ▼c 241044 ▼d 241044 ▼d 244002
042 ▼a pcc
050 0 0 ▼a HD30.2 ▼b .I5235 2011
082 0 0 ▼a 658.4038011 ▼2 22
084 ▼a 658.4038011 ▼2 DDCK
090 ▼a 658.4038011 ▼b I432
245 0 0 ▼a Information systems and new applications in the service sector : ▼b models and methods / ▼c John Wang.
260 ▼a Hershey : ▼b Business Science Reference, ▼c c2011.
300 ▼a xxviii, 413 p. : ▼b ill. ; ▼c 29 cm.
500 ▼a "Premier reference source"--Cover.
504 ▼a Includes bibliographical references and index.
650 0 ▼a Service industries ▼x Information technology.
650 0 ▼a Service industries ▼x Technological innovations.
650 0 ▼a Web 2.0.
650 0 ▼a Web services.
700 1 ▼a Wang, John, ▼d 1955-.

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 세종학술정보원/사회과학실/ 청구기호 658.4038011 I432 등록번호 151300619 도서상태 대출가능 반납예정일 예약 서비스 C

컨텐츠정보

목차

Business services Creative problem solving Logistics network configuration Matching supply with demand Multiple-objective decision making Optimization of service systems Performance measures and quality control Public service management Revenue and risk management Self-service systems Supplier relationship management Web services


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