| 000 | 00822camuu22002654a 4500 | |
| 001 | 000045643513 | |
| 005 | 20110422093119 | |
| 008 | 100816s2011 njua b 001 0 eng | |
| 010 | ▼a 2010035007 | |
| 020 | ▼a 9780470637524 (acid-free paper) | |
| 035 | ▼a (KERIS)REF000016022100 | |
| 040 | ▼a DLC ▼c DLC ▼d 244002 | |
| 042 | ▼a pcc | |
| 050 | 0 0 | ▼a TX911.3.M27 ▼b B35 2011 |
| 082 | 0 0 | ▼a 647.94/068 ▼2 22 |
| 084 | ▼a 647.94068 ▼2 DDCK | |
| 090 | ▼a 647.94068 ▼b B246h5 | |
| 100 | 1 | ▼a Bardi, James A., ▼d 1947-. |
| 245 | 1 0 | ▼a Hotel front office management / ▼c James A. Bardi. |
| 250 | ▼a 5th ed. | |
| 260 | ▼a Hoboken, N.J. : ▼b John Wiley & Sons, ▼c c2011. | |
| 300 | ▼a xv, 492 p : ▼b ill ; ▼c 25 cm. | |
| 504 | ▼a Includes bibliographical references and index. | |
| 650 | 0 | ▼a Hotel management. |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 세종학술정보원/과학기술실/ | 청구기호 647.94068 B246h5 | 등록번호 151298568 | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
목차
Chapter 1 Introduction to hotel management 1
Chapter 2 Hotel organization and the front office manager 37
Chapter 3 Effective interdepartmental communications 73
Chapter 4 Property management systems 95
Chapter 5 Systemwide reservations 129
Chapter 6 Revenue management 165
Chapter 7 Guest registration 184
Chapter 8 Managing the financials 222
Chapter 9 Guest checkout 237
Chapter 10 Preparation and review of the night audit 261
Chapter 11 Managing hospitality 308
Chapter 12 Training for hospitality 336
Chapter 13 Promoting in-house sales 362
Chapter 14 Security 381
Chapter 15 Executive housekeeping 411
정보제공 :
