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Hotel front office management 5th ed

Hotel front office management 5th ed (1회 대출)

자료유형
단행본
개인저자
Bardi, James A., 1947-.
서명 / 저자사항
Hotel front office management / James A. Bardi.
판사항
5th ed.
발행사항
Hoboken, N.J. :   John Wiley & Sons,   c2011.  
형태사항
xv, 492 p : ill ; 25 cm.
ISBN
9780470637524 (acid-free paper)
서지주기
Includes bibliographical references and index.
일반주제명
Hotel management.
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008 100816s2011 njua b 001 0 eng
010 ▼a 2010035007
020 ▼a 9780470637524 (acid-free paper)
035 ▼a (KERIS)REF000016022100
040 ▼a DLC ▼c DLC ▼d 244002
042 ▼a pcc
050 0 0 ▼a TX911.3.M27 ▼b B35 2011
082 0 0 ▼a 647.94/068 ▼2 22
084 ▼a 647.94068 ▼2 DDCK
090 ▼a 647.94068 ▼b B246h5
100 1 ▼a Bardi, James A., ▼d 1947-.
245 1 0 ▼a Hotel front office management / ▼c James A. Bardi.
250 ▼a 5th ed.
260 ▼a Hoboken, N.J. : ▼b John Wiley & Sons, ▼c c2011.
300 ▼a xv, 492 p : ▼b ill ; ▼c 25 cm.
504 ▼a Includes bibliographical references and index.
650 0 ▼a Hotel management.

소장정보

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 세종학술정보원/과학기술실/ 청구기호 647.94068 B246h5 등록번호 151298568 도서상태 대출가능 반납예정일 예약 서비스 B M

컨텐츠정보

목차

Chapter 1 Introduction to hotel management 1

Chapter 2 Hotel organization and the front office manager 37

Chapter 3 Effective interdepartmental communications 73

Chapter 4 Property management systems 95

Chapter 5 Systemwide reservations 129

Chapter 6 Revenue management 165

Chapter 7 Guest registration 184

Chapter 8 Managing the financials 222

Chapter 9 Guest checkout 237

Chapter 10 Preparation and review of the night audit 261

Chapter 11 Managing hospitality 308

Chapter 12 Training for hospitality 336

Chapter 13 Promoting in-house sales 362

Chapter 14 Security 381

Chapter 15 Executive housekeeping 411


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