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Service work : critical perspectives

Service work : critical perspectives (Loan 4 times)

Material type
단행본
Personal Author
Macdonald, Cameron Lynne. Korczynski, Marek.
Title Statement
Service work : critical perspectives / edited by Marek Korczynski and Cameron Lynne Macdonald.
Publication, Distribution, etc
New York :   Routledge ,   2009.  
Physical Medium
xvii, 195 p. : ill. ; 24 cm.
ISBN
0415953162 0415953170 (pbk.) 0203892267 (ebk.) 9780415953177 (pbk.) 9780415953160 9780203892268 (ebk.)
Bibliography, Etc. Note
Includes bibliographical references and index.
Subject Added Entry-Topical Term
Service industries workers. Labor unions. Service industries workers -- Labor unions. Service industries.
000 01194camuu2200349 a 4500
001 000045585560
005 20100410190338
008 100409s2009 nyua b 001 0 eng
010 ▼a 2008007926
020 ▼a 0415953162
020 ▼a 0415953170 (pbk.)
020 ▼a 0203892267 (ebk.)
020 ▼a 9780415953177 (pbk.)
020 ▼a 9780415953160
020 ▼a 9780203892268 (ebk.)
035 ▼a (OCoLC)ocn212908730
040 ▼a DLC ▼c DLC ▼d BTCTA ▼d BAKER ▼d YDXCP ▼d C#P ▼d BWX ▼d CDX ▼d DLC ▼d 211009
050 0 0 ▼a HD9980.5 ▼b .S42535 2009
082 0 0 ▼a 331.7/93 ▼2 22
090 ▼a 331.793 ▼b S491
245 0 0 ▼a Service work : ▼b critical perspectives / ▼c edited by Marek Korczynski and Cameron Lynne Macdonald.
260 ▼a New York : ▼b Routledge , ▼c 2009.
300 ▼a xvii, 195 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliographical references and index.
650 0 ▼a Service industries workers.
650 0 ▼a Labor unions.
650 0 ▼a Service industries workers ▼x Labor unions.
650 0 ▼a Service industries.
700 1 ▼a Macdonald, Cameron Lynne.
700 1 ▼a Korczynski, Marek.
945 ▼a KLPA

Holdings Information

No. Location Call Number Accession No. Availability Due Date Make a Reservation Service
No. 1 Location Main Library/Western Books/ Call Number 331.793 S491 Accession No. 111575953 Availability Available Due Date Make a Reservation Service B M

Contents information

Table of Contents

1. Critical Perspectives on Service Work: An Introduction, Marek Korczynski and Cameron Macdonald 2. Chaplin’s Modern Times: Service Work, Authenticity, and Nonsense at the Red Moon Cafe 3.The Globalization of Nothing and the Outsourcing of Service Work 4. The Disneyization of Society 5. Understanding the Contradictory Lived Experience of Service Work: The Customer-Oriented Bureaucracy 6. Labor Process Theory: Putting the Materialism Back into the Meaning of Service Work 7. Intersectionality in the Emotional Proletariat: A New Lens on Employment Discrimination in Service Work 8. The Globalization of Care 9. The Promise of Service Worker Unionism 10. Conclusion - Latte Capitalism and Late Capitalism: Reflections on Fantasy and Care as Part of the Service Triangle


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