| 000 | 00671camccc200229 k 4500 | |
| 001 | 000045417386 | |
| 005 | 20100806035842 | |
| 007 | ta | |
| 008 | 070928s2007 ulka 000c kor | |
| 020 | ▼a 9788991529373 ▼g 93740: ▼c \14,000 | |
| 035 | ▼a (KERIS)BIB000011097392 | |
| 040 | ▼d 211020 ▼d 244002 | |
| 041 | 0 | ▼a kor ▼a eng |
| 082 | 0 4 | ▼a 428.34 ▼2 22 |
| 090 | ▼a 428.34 ▼b 2007zm30 | |
| 100 | 1 | ▼a 김영식 |
| 245 | 1 0 | ▼a 호텔실무영어 = ▼x Practical hotel English : ▼b front / food ＆ beverage / ▼d 저자:김영식; ▼e 박재연. |
| 246 | 0 1 | ▼a Practical hotel English |
| 260 | ▼a 서울 : ▼b 새로미 , ▼c 2007. | |
| 300 | ▼a 185 p. : ▼b 삽도 ; ▼c 23 cm. | |
| 700 | 1 | ▼a 박재연 , ▼e 공저 |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 세종학술정보원/인문자료실1/ | 청구기호 428.34 2007zm30 | 등록번호 151248354 | 도서상태 대출가능 | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
목차
목차 01 HANDING COMPLAINS = 5 02 REFERENCE SECTION = 13 03 FRONT OFFICE = 33 LESSON 1 To register a guest who has a reservation = 34 LESSON 2 To register a Tour group = 40 LESSON 3 To register a walk-in guest = 46 LESSON 4 The rude guest = 52 LESSON 5 Two guests complain = 58 LESSON 6 Front office cashier = 64 04 FOOD & BEVERAGE SERVICE = 97 LESSON 1 In the lounge = 98 LESSON 2 Ordering at a coffee shop = 106 LESSON 3 A scene in the coffee shop = 112 LESSON 4 Room service 1 = 122 LESSON 5 Room service 2 = 128 LESSON 6 Waiting-guest in a restaurant = 134 LESSON 7 Reservation call = 144 LESSON8 Bar service = 150