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Creating high-performance government organizations : a practical guide for public managers 1st ed

Creating high-performance government organizations : a practical guide for public managers 1st ed

Material type
단행본
Personal Author
Popovich, Mark G., 1954-. Brizius, Jack A.
Corporate Author
Alliance for Redesigning Government.
Title Statement
Creating high-performance government organizations : a practical guide for public managers / Alliance for Redesigning Government ; Mark G. Popovich, editor ; foreword by David Osborne ; writing team, Jack A. Brizius ... [et al.].
판사항
1st ed.
Publication, Distribution, etc
San Francisco, Calif. :   Jossey-Bass,   c1998.  
Physical Medium
xxii, 191 p. ; 24 cm.
Series Statement
The Jossey-Bass nonprofit and public management series
ISBN
0787941026
Bibliography, Etc. Note
Includes bibliographical references (p. 181-185) and index.
Subject Added Entry-Topical Term
Organizational change. Public administration.
000 01232camuu2200301 a 4500
001 000045406944
005 20071210173312
008 980804s1998 cau b 001 eng
010 ▼a 97052364
020 ▼a 0787941026
035 ▼a (KERIS)BIB000004519692
040 ▼a 211032 ▼c 211032 ▼d 244002
050 0 0 ▼a JF1525.O73 ▼b C74 1998
082 0 0 ▼a 352.367 ▼2 22
090 ▼a 352.367 ▼b C912
245 0 0 ▼a Creating high-performance government organizations : ▼b a practical guide for public managers / ▼c Alliance for Redesigning Government ; Mark G. Popovich, editor ; foreword by David Osborne ; writing team, Jack A. Brizius ... [et al.].
250 ▼a 1st ed.
260 ▼a San Francisco, Calif. : ▼b Jossey-Bass, ▼c c1998.
300 ▼a xxii, 191 p. ; ▼c 24 cm.
440 4 ▼a The Jossey-Bass nonprofit and public management series
504 ▼a Includes bibliographical references (p. 181-185) and index.
650 0 ▼a Organizational change.
650 0 ▼a Public administration.
700 1 ▼a Popovich, Mark G., ▼d 1954-.
700 1 ▼a Brizius, Jack A.
710 2 ▼a Alliance for Redesigning Government.

Holdings Information

No. Location Call Number Accession No. Availability Due Date Make a Reservation Service
No. 1 Location Sejong Academic Information Center/Social Science/ Call Number 352.367 C912 Accession No. 151246726 Availability Available Due Date Make a Reservation Service C

Contents information

Table of Contents


CONTENTS

Foreword / David Osborne = xiii

Acknowledgments = xvii

The Authors = xxi

Introduction : Welcome to the New World of Government = 1

Who Can Start the Change? 

Sources for the Ideas 

Overview of the Book

Part One : Meeting the Challenges of Improving Government Performance = 9

 1 Understanding High-Performance Organizations = 11

  Why Develop High-Performance Organizations in Government?

  Identifying Forces of Change 

  Characteristics of High-Performance Organizations

  Design Components of High-Performance Organizations

 2 Challenges and Opportunities for Change in the Public Sector = 23

  Types of Change in Shifting to High-Performance Organizations Models

  Challenges in Moving to High Performance 

  What Is Required to Build a High-Performance Organizations?

  How Does an Organization Know Whether It Is Becoming High Performance?

  How Long Will It Take?

 3 Mastering the Politics of Change = 38

  Summary of Rules of the Road 

  The Rules in Detail 

  Keeping the Political Faith

 Part Two : Key Steps in Planning for High Performance = 47

 4 Preparing the Way for Change = 49

  Getting Strategic 

  Four First Steps 

  Understanding The Environment

  Identifying Stakeholders 

  Building Commitment to Change

 5 Crafting Your Vision, Mission, and Values = 66

  Clarifying Our Terms : Vision, Mission, and Values

  Developing Your Vision, Mission, and Values

  Continuous Improvement of Vision, Mission, and Values

 6 Conducting Useful Organizational Assessments = 76

  Why Should You Assess?

  Types of Assessments 

 7 Designing a Results-Driven Plan for Change = 89

  Building a Framework for Accountability 

  Designing the Approach Inclusively 

  Defining Results : Setting the Foundation for Accountability 

  Changes in Policy, Processes, and Culture 

  Selecting Strategies for Change

  Implementing, Communicating Evaluating, and Continuously Improving

  Accountability and Consequences 

  Establishing Rewards and Penalties 

Part Three : Strengthening Central Management Systems to Support High Performance = 123

 8 An Introduction to High-Performance Central Management Systems = 125

 9 High-Performance Budgeting Systems = 129

  Criteria for High-Performance Budget Systems

  Characteristics of a New Paradigm Budget System

  Alternative Budget Systems for High-Performance Oranizations 

  Line Item Budgeting : The Control Orientation

  Performance Budgeting : The Management Approach 

  Investment Budgeting 

 10 High-Performance Human Resource Systems = 143

  Characteristics of High-Performance Human Resource Policies and Practices 

  Strategies for Moving Toward High-Performance Human Resource Management 

  Responsive HRM Policies 

  New Collaborative

  Relationships 

  Invest in Building Competency and Human Capital 

  Integrate HRM into the Development of Strategic Plans 

  The Shifting Role of HRM Professionals 

  HRM : Measuring Performance and Building Accountability 

 11 High-Performance Procurement Systems = 161

  Characteristics of High-Performance Public Procurement Systems

  Streamline Paperwork and Processes 

  Decentralize More Responsibility 

  Stress a Service-Oriented Approach 

  Support Improvements with Training

  Improve Procurement Protest, Appeals, and conflict Resolution Processes 

  Enhance Enforcement Against Fraud and Abuse 

Conclusion = 173

Initiating Change 

References = 181

Index = 187



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