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Contents: Series preface; Introduction; Part I Human Relations: Methods for the study of human relations in industry, Burleigh B. Gardner and William Foote Whyte; The perspectives of Elton Mayo, Reinhard Bendix and Lloyd H. Fisher;The social structure of the restaurant, William Foote Whyte. Part II Social and Political Relations: 'Banana time': job satisfaction and informal interaction, Donald F. Roy; The politics of ritual secrecy, Abner Cohen; Beyond account: the personal impact of police shootings, John van Maanan. Part III Productive and Power Relations: Anthropology of the multinational corporation, June Nash;The production of possession: spirits and the multinational corporation in Malaysia, Aihwa Ong; The culture of production: aesthetic choices and constraints in culinary work, Gary Alan Fine; Factory, family and neighbourhood: the political economy of informal labour in Sheffield, Massimiliano Mollona. Part IV Bureaucratic and Administrative Relations: Managing the managers, Melville Dalton; Moral mazes: bureaucracy and managerial work, Robert Jackall; Penetrability of administrative systems: political 'casework' and immigration inspections, Janet A. Gilboy; The anthropology of power-wielding bureaucracies, Josiah McC. Heyman. Part V Organizational Culture: Concepts of culture and organizational analysis, Linda Smircich; A cultural theory of information bias in organizations, Michael Thompson and Aaron Wildavsky. Part VI Anthropological Cultures: Methods: The fact of fiction in organizational ethnography, John van Maanen; Persons and Places: Creating an ideal self: theories of selfhood and pedagogy at a Japanese ethics retreat, Dorinne K. Kondo; The significance of meetings in an American mental health centre, Helen B. Schwartzman; Theories: A classification of occupations and their associated fiddles, Gerald Mars; Terrorism: a positive feedback game, Mary Douglas and Gerald Mars. Part VII Anthropological Institutionalisations: Consuming, science: public knowledge and the dispersed politics of reception among museum visitors, Sharon Macdonald. Part VIII Re-Institutionalisations of the Contemporary: Technological: Reconstructing technologies as social practice, Lucy Suchman, Jeanette Blomberg, Julian E. Orr and Randall Trigg; Political: Is good policy unimplementable? Reflections on the ethnography of aid policy and practice, David Mosse; The tyranny of transparency, Marilyn Strathern; Work: Changing scripts at work: managers and professionals, Gideon Kunda and John van Maanen; Working out personhood: notes on 'labour' and its anthropology, Alberto CorsA­n Jimenez; Theoretical: On time, space, and action nets, Barbara Czarniawska ; Real time: unwinding technocratic and anthropological knowledge, Annelise Riles; Name index.

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