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Creating public value : strategic management in government

Creating public value : strategic management in government (15회 대출)

자료유형
단행본
개인저자
Moore, Mark Harrison.
서명 / 저자사항
Creating public value : strategic management in government / Mark H. Moore.
발행사항
Cambridge, Mass. :   Harvard University Press ,   1995.  
형태사항
xiii, 402 p. : ill. ; 24 cm.
ISBN
0674175573 (alk. paper) 0674175581 (pbk.) 9780674175587 (pbk.)
서지주기
Includes bibliographical references (p. [311]-395) and index.
일반주제명
Civil service ethics. Government executives. Public administration. Strategic planning.
비통제주제어
Government , Finance ,,
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020 ▼a 0674175581 (pbk.)
020 ▼a 9780674175587 (pbk.)
035 ▼a (OCoLC)49397633
040 ▼a FEH ▼c FEH ▼d KUB ▼d 211009
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245 1 0 ▼a Creating public value : ▼b strategic management in government / ▼c Mark H. Moore.
260 ▼a Cambridge, Mass. : ▼b Harvard University Press , ▼c 1995.
300 ▼a xiii, 402 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliographical references (p. [311]-395) and index.
650 0 ▼a Civil service ethics.
650 0 ▼a Government executives.
650 0 ▼a Public administration.
650 0 ▼a Strategic planning.
653 0 ▼a Government ▼a Finance
653 0 ▼a United States
945 ▼a KINS
994 ▼a C0 ▼b KUB

No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/서고6층/ 청구기호 352.34 M823c 등록번호 111427128 도서상태 대출가능 반납예정일 예약 서비스 B M
No. 2 소장처 세종학술정보원/사회과학실/ 청구기호 352.34 M823c 등록번호 151032518 도서상태 대출가능 반납예정일 예약 서비스
No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 중앙도서관/서고6층/ 청구기호 352.34 M823c 등록번호 111427128 도서상태 대출가능 반납예정일 예약 서비스 B M
No. 소장처 청구기호 등록번호 도서상태 반납예정일 예약 서비스
No. 1 소장처 세종학술정보원/사회과학실/ 청구기호 352.34 M823c 등록번호 151032518 도서상태 대출가능 반납예정일 예약 서비스

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목차


CONTENTS

Acknowledgments = xi

Introduction = 1

 Purposes = 1

 Sources and Methods = 5

 Tests = 8

 1. Managerial Imagination = 13

  The Town Librarian and the Latchkey Children = 13

  Public Managers and Public Management = 16

  An Alternative Approach to Public Administration = 21

PART Ⅰ ENVISIONING PUBLIC VALUE

 2. Defining Public Value = 27

  The Aim of Managerial Work = 28

  Different Standards for Reckoning Public Value = 31

  Municipal Sanitation: An Example = 38

  Toward a Managerial View of Public Value = 52

 3. Organizational Strategy in the Public Sector = 57

  William Ruckelshaus and the Environmental Protection Agency = 58

  Jerome Miller and the Department of Youth Services = 60

  Managerial Discretion and Leadership in the Public Sector = 62

  Defining Mission and Goals in the Private Sector = 63

  Defining Mission and Goals in the Public Sector = 70

  The Mission of the EPA: Pollution Abatement = 76

  The Mission of DYS: Humanizing the Treatment of Children = 84

  The Managerial Utility of Mission Statements = 89

  Evaluative Criteria for Organizational Strategies = 94

PART Ⅱ BUILDING SUPPORT AND LEGITIMACY

 4. Mobilizing Support, Legitimacy, and Coproduction: The Functions of Political Management = 105

  Miles Mahoney and Park Plaza = 105

  David Sencer and the Threat of Swine Flu = 110

  Political Management: A Key Managerial Function = 111

  Who Is Important in Political Management = 118

  Combining Diverse Interests and Values = 126

  The Dynamics of the Authorizing Environment = 130

  The Challenge of Political Management = 132

 5. Advocacy, Negotiation, and Leadership: The Techniques of Political Management = 135

  Mahoney's Initiatives = 135

  Sencer's Initiatives = 140

  Evaluation = 146

  The Ethics and Techniques of Political Management = 148

  Entrepreneurial Advocacy = 151

  Managing Policy Development = 162

  Negotiation = 172

  Public Deliberation, Social Learning, and Leadership = 179

  Public Sector Marketing and Strategic Communication = 185

  Helping to Define and Produce Public Value = 189

PART Ⅲ DELIVERING PUBLIC VALUE

 6. Reengineering Public Sector Production: The Function of Operational Management = 193

  Harry Spence and the Boston Housing Authority = 193

  Lee Brown and the Houston Police Department = 200

  The Function of Operational Management = 207

  Defining Organizational Mission and Product = 213

  Redesigning Production Processes = 219

  Using Administrative Systems to Influence Operations = 226

  Innovating and Capitalizing = 232

  From Diagnosis to Intervention = 238

 7. Implementing Strategy: The Techniques of Operational Management = 239

  Spence: Rehabilitating Public Housing in Boston = 240

  Brown: Exploring the Frontiers of Policing = 255

  Reengineering Organizations: What Strategic Managers Think and Do = 273

  Acting in a Stream = 290

 Conclusion: Acting for a Divided, Uncertain Society = 293

  Ethical Challenges of Public Leadership = 294

  Psychological Challenges of Public Leadership = 305

Notes = 311

Index = 396



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