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Information service excellence through TQM : building partnerships for business process reengineering and continuous improvement

Information service excellence through TQM : building partnerships for business process reengineering and continuous improvement

Material type
단행본
Personal Author
Braithwaite, Timothy, 1942-
Title Statement
Information service excellence through TQM : building partnerships for business process reengineering and continuous improvement / Timothy Braithwaite.
Publication, Distribution, etc
Milwaukee, Wis. :   ASQC Quality Press,   c1994.  
Physical Medium
xxi, 145 p. : ill. ; 24 cm.
ISBN
0873892712 (acid-free paper)
Bibliography, Etc. Note
Includes bibliographical references (p. 133-139) and index.
Subject Added Entry-Topical Term
Information resources management. Management information systems. Total quality management. Reengineering (Management).
000 01030camuuu200265 a 4500
001 000001034063
005 19990126110249.0
008 931209s1994 wiua b 001 0 eng
010 ▼a 93047481 //r95
020 ▼a 0873892712 (acid-free paper)
040 ▼a DLC ▼c DLC ▼d 244002
049 0 ▼l 151028337
050 0 0 ▼a T58.64 ▼b .B73 1994
082 0 0 ▼a 004/.068/5 ▼2 20
090 ▼a 004.0685 ▼b B814i
100 1 ▼a Braithwaite, Timothy, ▼d 1942-
245 1 0 ▼a Information service excellence through TQM : ▼b building partnerships for business process reengineering and continuous improvement / ▼c Timothy Braithwaite.
260 ▼a Milwaukee, Wis. : ▼b ASQC Quality Press, ▼c c1994.
300 ▼a xxi, 145 p. : ▼b ill. ; ▼c 24 cm.
504 ▼a Includes bibliographical references (p. 133-139) and index.
650 0 ▼a Information resources management.
650 0 ▼a Management information systems.
650 0 ▼a Total quality management.
650 0 ▼a Reengineering (Management).
740 0 1 ▼a Information service excellence through total quality management.

Holdings Information

No. Location Call Number Accession No. Availability Due Date Make a Reservation Service
No. 1 Location Sejong Academic Information Center/Science & Technology/ Call Number 004.0685 B814i Accession No. 151028337 Availability Available Due Date Make a Reservation Service C M

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