[Volume. Ⅰ]----------
CONTENTS
Contents by Subject Area = xv
Contributors = xix
Preface = xxix
Guide to the Encyclopedia = xxxiii
Accounting / Uday S. Murthy = 1
Advertising and Marketing in Electronic Commerce / Brenda J. Moscove ; Robert G. Fletcher = 21
Artificial Intelligence Programming / G$$ddot u$$< / TEX>nter Neumann = 31
Automata Theory / Sergio de Agostino ; Raymond Greenlaw = 47
Benchmarking / Bengt Karl$$\ddot o$$< / TEX>f = 65
Business-to-Business Electronic Commerce / Jae Kyu Lee = 81
C and C++ / Jiang Guo = 99
COBOL / Mohammed B. Khan = 113
Cohesion, Coupling, and Abstraction / Dale Shaffer = 127
Compilers / Seth D. Bergmann = 141
Computer-Aided Design / George Gustav Savii = 171
Computer-Aided Manufacturing / Anita Lee-Post = 187
Computer Assisted Systems Engineering(CASE) / Donna Weaver McCloskey = 205
Computer Hardware / Ata Nahouraii = 213
Computer-Integrated Manufacturing / Asghar Sabbaghi ; Ali R. Montazemi = 229
Computer-Supported Cooperative Work / Judith S. Olson ; Gary M. Olson = 243
Computer Viruses / Robert M. Slade = 255
Continuous Simulation / Stanislaw Raczynski = 267
Control and Auditing / Mary S. Doucet ; Thomas A. Doucet = 287
Copyright Laws / Alisha D. Malloy ; Kannan Mohan ; Detmar Straub ; Amrit Tiwana = 307
Corporate Planning / Robert J. Thierauf = 319
Cost／Benefit Analysis / David L. Olson = 333
Crime, Use of Computers in / M. E. Kabay = 345
Cybernetics / Asterios G. Kefalas = 365
Database Administration / Ming Wang = 379
Database Development Process / Ming Wang ; Russell K. Chan = 389
Database Machines / Catherine M. Ricardo = 403
Database Systems / Abraham Silberschatz ; Henry F. Korth ; S. Sudarshan = 411
Data Compression / Khalid Sayood = 423
Data Envelopment Analysis / Timothy Anderson = 445
Data Flow Diagrams / Sangjin Yoo = 455
Data, Information, and Knowledge / Eduardo Gelbstein = 469
Data Mining / Marietta J. Tretter = 477
Data Modeling : Entity-Relationship Data Model / Salvatore T. March = 489
Data Modeling : Object-Oriented Data Model / Michalis Vazirgiannis = 505
Data Warehousing and Data Marts / Zhengxin Chen = 521
Decision-Making Approaches / Theodor J. Stewart = 535
Decision Support Systems / Clyde W. Holsapple = 551
Decision Theory / Herbert A. Simon = 567
Desktop Publishing / Reza Azarmsa = 583
Developing Nations / Elia Chepaitis = 603
Digital Divide, The / Randal D. Pinkett = 615
Digital Goods : An Economic Perspective / Claudia Loebbecke = 635
Disaster Recovery Planning / Ata Nahouraii ; Trevor H. Jones ; Donald Robbins = 649
Discrete Event Simulation / Jerry Banks = 663
Distributed Databases / M. Tamer $$\ddot O$$< / TEX>zsu = 673
Documentation for Software and IS Development / Thomas T. Barker = 683
[Volume. Ⅱ]----------
CONTENTS
Contents by Subject Area = xv
Contributors = xix
Preface = xxix
Guide to the Encyclopedia = xxxiii
Economic Impacts of Information Technology / Kevin J. Stiroh = 1
Electronic Commerce / Hossein Bidgoli = 15
Electronic Commerce, Infrastructure for / Manish Agrawal ; Chun-Jen Kuo ; Kichan Nam ; H. R. Rao = 29
Electronic Data Interchange / Izak Benbasat ; Paul Chwelos ; Albert S. Dexter ; Clive D. Wrigley = 47
Electronic Mail / Michael Sampson = 57
Electronic Payment Systems / Jane K. Winn = 71
Encryption / Jeff Gilchrist = 87
End-User Computing Concepts / Joseph B. O'Donnell ; G. Lawrence Sanders = 101
End-User Computing, Managing / Eduardo Gelbstein = 115
End-User Computing Tools / Jose Stigliano ; Marco Bruni = 127
Engineering, Artificial Intelligence in / Peter C. Y. Chen ; Aun-Neow Poo = 141
Enterprise Computing / Mark P. Sena = 157
Enterprise Resource Planning / Sowmyanarayanan Sadagopan = 169
Ergonomics / Waldemar Karwowski ; Francesca Rizzo ; David Rodrick = 185
Error Detecting and Correcting Codes / Patrick Verlinde = 203
Ethical Issues / Effy Oz = 229
Ethical Issues in Artificial Intelligence / Richard O. Mason = 239
Evolutionary Algorithms / Zbigniew Michalewicz ; Marc Schoenauer = 259
Executive Information Systems / Raymond McLeod, Jr. = 269
Expert Systems / Jay E. Aronson = 277
Expert Systems Construction / Victoria Y. Yoon ; Monica Adya = 291
Extranets / Deborah Bayles Kalman = 301
Firewalls / Kaushal Chari = 313
Flowcharting Techniques / K. B. Lloyd ; J. Solak = 331
Forensics / Donna Wielbo ; Kevin L. Lothridge = 345
FORTRAN / Michael Metcalf = 357
Frame Relay / Ray Hunt = 371
Future of Information Systems / Marlei Pozzebon = 391
Game Theory / Theodore L. Turocy ; Bernhard von Stengel = 403
Geographic Information Systems / Peter Keenan = 421
Geographic Information Systems in Real Estate / Robert G. Fletcher = 433
Global Information Systems / Magid Igbaria ; Murugan Anandarajan ; Charlie Chien-Hung Chen = 443
Globalization / Jennifer DeCamp = 459
Globalization and Information Management Strategy / Jatinder N. D. Gupta ; Sushil K. Sharma = 475
Goal Programming / James P. Ignizio ; Carlos Romero = 489
Group Support Systems / Marshall Scott Poole = 501
Groupware / Joey F. George = 509
Health Care, Information Systems in / Joseph K. Tan = 519
Human Resource Information Systems / Michael Bedell = 537
Human Side of Information, Managing the Systems / Carmen de Pablos = 551
Hybrid Systems / Imre J. Rudas = 563
Hyper-Media Databases / William I. Grosky = 571
Industry, Artificial Intelligence in / Lakhmi C. Jain ; Zhengxin Chen = 583
Information Measurement Theory(IMT) / Dean Kashiwagi = 599
Information Theory / Patrick Verlinde = 611
Integrated Services Digital Network(Broadband and Narrowband ISDN) / Gene Mesher = 627
Intelligent Agents / Rahul Singh = 639
Internet Homepages / Michael L. Rodgers ; William E. Snell, Jr. ; David A. Starrett = 649
Internet, Overview / Raymond Greenlaw ; Ellen M. Hepp = 667
Intranets / Deborah Bayles Kalman = 683
Java / Andrew F. Seila ; John A. Miller ; Senthilanand Chandrasekaran = 693
Javascript / Blaine T. Garfolo = 715
[Volume. Ⅲ]----------
CONTENTS
Contents by Subject Area = xv
Contributors = xix
Preface = xxix
Guide to the Encyclopedia = xxxiii
Knowledge Acquisition / William P. Wagner = 1
Knowledge Management / John H. Heinrichs ; Lonnie J. Hudspeth ; Jeen S. Lim = 13
Knowledge Representation / Amit Das = 33
Law Firms / Brian McNamara ; William Go = 43
Library Applications / Johanna Olson Alexander = 55
Linux / Bryan Pfaffenberger = 77
Local Area Networks / Judy Wynekoop = 91
Machine Learning / K. Yoshida ; A. Sakurai = 103
Management Information Systems / William R. King = 115
Manual Data Processing / Kenny K. F. Lee = 129
Marketing Information Systems / Robert R. Harmon = 137
Medicine, Artificial Intelligence in / Horia-Nicolai Teodorescu ; Abraham Kandel = 153
Mobile and Wireless Networks / Dong-Wan Tcha = 165
Model Building Process / Robert Blanning = 181
Monte Carlo Simulation / Krishnamurty Muralidhar = 193
Multimedia / J. P. Shim = 203
Multiplexing / Curt M. White = 213
National and Regional Economic Impacts of Silicon Valley / Daniel Felsenstein = 225
Natural Resource Management / H. Michael Rauscher ; Keith M. Reynolds = 239
Network Database Systems / Frederick N. Springsteel = 267
Network Environments, Managing / Ray Hunt ; John Vargo = 279
Neural Networks / Melody Y. Kiang = 303
Number Representation and Computer Arithmetic / Behrooz Parhami = 317
Object-Oriented Databases / Vladimir I. Zadorozhny = 335
Object-Oriented Programming / Raymond Greenlaw ; Y. Daniel Liang = 347
On-Line Analytical Processing / Robert J. Thierauf = 363
Operating Systems / Hossein Bidgoli ; Andrew Prestage = 377
Operations Management / Chen H. Chung = 391
Optimization Models / David L. Olson = 403
Organizations, Information Systems Impact on / George P. Huber ; C. Brad Crisp = 413
Outsourcing / Eduardo Gelbstein = 427
Pascal / Bill M. Catambay = 439
Pattern Recognition / Sergios Theodoridis = 459
People, Information Systems Impact on / Pedro David P$$\acute e$$rez = 481
Privacy / Jin H. Im = 495
Procurement / Michael Rosemann = 505
Productivity / Jaak Jurison = 517
Program Design, Coding, and Testing / Ruth Guthrie = 529
Programming Languages Classification / Charles Shipley ; Stephen Jodis = 545
Project Management Techniques / Bennet P. Lientz ; Kathryn Rea = 553
Prototyping / Merle P. Martin = 565
Pseudocode / Lesley Anne Robertson = 575
Psychology / Sean B. Eom = 589
Public Accounting Firms / Mary S. Doucet ; Thomas A. Doucet = 601
Public Health / Denis J. Protti = 607
Quality Information Systems / Fatemeh Zahedi = 631
Reengineering for Business Processes / Vikram Sethi ; Kevin Duffy = 647
Relational Database Systems / Catherine M. Ricardo = 661
Research, Electronic / Ulla K. Bunz ; Howard E. Sypher = 681
Resistance to Change, Managing / Ken Hultman = 693
Robotics / Minoru Asada = 707
RPG(Report Program Generator Language) / Douglas C. Pence = 723
[Volume. Ⅳ]----------
CONTENTS
Contents by Subject Area = xv
Contributors = xix
Preface = xxix
Guide to the Encyclopedia = xxxiii
Sales / Brenda J. Moscove = 1
SAS(Statistical Analysis System) / George A. Marcoulides ; Laura D. Marcoulides = 13
Search Engines / Thomas M. Parks = 23
Search Techniques / Richard E. Korf = 31
Security Issues and Measures / Elizabeth Rhodenizer = 45
Server Classifications / Shu Zhang ; Ming Wang = 57
Service Industries, Electronic Commerce for / Choon Seong Leem = 71
Service Industry / Dennis Guseman = 89
Simulation Languages / Edward J. Dudewicz ; Zaven A. Karian = 105
Sociology / Kenneth Nyberg ; Laura Hecht ; James Ross = 121
Software Piracy / A. Graham Peace = 131
Software Process Simulation / David L. Olson = 143
Speech Recognition / John-Paul Hosom = 155
Spreadsheets / Shashidhar Kaparthi ; Daniel J. Power = 171
SPSS(Statistical Package for the Social Sciences) / M. L. Plume = 187
Staffing the Information Systems Department / Magid Igbaria ; Conrad Shayo = 197
Standards and Protocols in Data Communications / William Shay = 205
Statistical Models(Non-Optimization Models) / Pandu Tadikamalla ; Alexandra Durcikova = 227
Strategic Information Systems / Yehia Mortagy = 243
Strategic Planning for／of Information Systems / William R. King = 253
Structured Design Methodologies / Konrad Morgan = 267
Structured Query Language / Catherine M. Ricardo = 279
Success Measures of Information Systems / Yong Jin Kim ; Edward J. Garrity ; G. Lawrence Sanders = 299
Supply Chain Management / Mo Adam Mahmood ; Leopoldo A. Gemoets ; Adriano Solis = 315
System Development Life Cycle / Constantinos J. Stefanou = 329
Systems Analysis / Tonya Barrier = 345
Systems Approach / Gordon B. Davis = 351
Systems Design / Jeremy Rasmussen = 361
Systems Implementation / Merle P. Martin = 379
Systems Science / George J. Klir = 391
Telecommunications Industry / Amitava Dutta = 403
Telecommuting / Sathiadev Mahesh = 419
Temporal Data Model and Query Language Concepts / Michael H. B$$\ddot o$$< / TEX>len ; Christian S. Jensen = 437
Total Quality Management / Bengt Klefsj$$\ddot o$$< / TEX> = 455
Transaction Processing Systems / Sasan Rahmatian = 479
Transmission Control Protocol／Internet Protocol(TCP／IP) / Ray Hunt = 489
Uncertainty / George J. Klir = 511
Unix Operating System / Marc P. Thomas = 523
User／System Interface Design / Theo Mandel = 535
Value Chain Analysis / Jamshid C. Hosseini ; Richard J. Barnes = 551
Virtual Learning Systems / Maryam Alavi ; Dorothy Elliott Leidner = 561
Virtual Organizations / Magid Igbaria ; Pruthikrai Mahatanankoon = 573
Virtual Reality / William K. Sherman ; Alan B. Craig = 589
Visual Basic / Rod Stephens = 619
Voice Communications / John J. Vargo ; Ray Hunt = 633
Wide Area Networks / June S. Park = 649
Word Processing / Andrew Prestage = 661
XML(Extensible Markup Language) / Joseph C. Otto = 673
Year 2000(Y2K) Bug Problems / Steven H. Goldberg = 681
Reviewers = 695
Index = 703
