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Cisco internetwork troubleshooting

Cisco internetwork troubleshooting (Loan 2 times)

Material type
단행본
Personal Author
Chappell, Laura. Farkas, Dan.
Title Statement
Cisco internetwork troubleshooting / Laura Chappell, Dan Farkas.
Publication, Distribution, etc
Indianapolis, IN :   Cisco Press,   c1999.  
Physical Medium
604 p. : ill. ; 24 cm.
ISBN
1578700922
General Note
Includes index.  
Subject Added Entry-Topical Term
Internetworking (Telecommunication) Wide area networks (Computer networks) -- Design and construction.
000 00846camuu2200265 a 4500
001 000000743016
005 20011217165356
008 990308s1999 inua 001 0 eng
010 ▼a 99061691
015 ▼a GB99-X5598
020 ▼a 1578700922
040 ▼a DLC ▼c DLC ▼d UKM ▼d GZM ▼d 211009
049 1 ▼l 121056823 ▼f 개가
050 0 0 ▼a TK5105.87 ▼b .C49 1999
082 0 0 ▼a 004.6 ▼2 21
090 ▼a 004.6 ▼b C467c
100 1 ▼a Chappell, Laura.
245 1 0 ▼a Cisco internetwork troubleshooting / ▼c Laura Chappell, Dan Farkas.
260 ▼a Indianapolis, IN : ▼b Cisco Press, ▼c c1999.
300 ▼a 604 p. : ▼b ill. ; ▼c 24 cm.
500 ▼a Includes index.
650 0 ▼a Internetworking (Telecommunication)
650 0 ▼a Wide area networks (Computer networks) ▼x Design and construction.
700 1 ▼a Farkas, Dan.

Holdings Information

No. Location Call Number Accession No. Availability Due Date Make a Reservation Service
No. 1 Location Science & Engineering Library/Sci-Info(Stacks2)/ Call Number 004.6 C467c Accession No. 121056823 Availability Missing Due Date Make a Reservation Service M

Contents information

Table of Contents


CONTENTS
Foreword = xiv
Introduction = xv
Part 1 : Troubleshooting Tools and Methodology
 Chapter 1 Troubleshooting Methodology = 4
  Using a Systematic Troubleshooting Method = 5
  The Complexity of Internetworks = 6
  The Problem-Solving Model = 8
   Step 1 : Define the Problem = 10
   Step 2 : Gather the Facts = 12
   Step 3 : Consider the Possibilities = 12
   Step 4 : Create an Action Plan = 14
   Step 5 : Implement the Action Plan = 15
   Step 6 : Observe the Results of the Action Plan = 16
   Step 7 : Repeat the Problem-Solving Process = 16
   Step 8 : Resolve the Problem = 18
  Preparing Yourself to Troubleshoot = 18
  Summary = 20
  Chapter 1 Test = 21
 Chapter 2 Protocol Characteristics Overview = 24
  Basic Protocol Characteristics = 25
   Connection-Oriented Services = 26
   Connectionless Services = 27
   Sample Connection Sequences = 28
  Detailed Protocol Characteristics = 33
   Connection-Oriented Versus Connectionless Protocols = 35
   OSI Layer 2 Characteristics = 39
   OSI Layers 3 to 7 Characteristics - Routed Protocols and Routing Protocols = 92
  Summary = 145
  Chapter 2 Test = 146
 Chapter 3 Cisco Routing and Switching Processes = 150
  Routing = 151
  Switching = 153
   Basic Switching Paths = 154
   Sample Packet Flow = 159
   Switching Features That Affect Performance = 162
   Process Switching = 164
   System Buffering and Queuing = 165
   Input and Output Queues = 167
   Interface Buffers = 168
  Summary = 179
  Chapter 3 Test = 170
 Chapter 4 General Troubleshooting Tools = 172
  Low-End Cable Test Equipment = 173
  High-End Cable Testers = 175
  Digital Interface Testing Tools = 176
  Network Monitors = 177
  Protocol Analyzers = 178
  Network Management Systems = 180
  Simulation and Modeling Tools = 182
  Summary = 182
  Chapter 4 Test = 183
 Chapter 5 Cisco Management and Diagnostic Tools = 186
  Cisco Management Tools = 187
   Cisco Works = 187
   The Netsys Network Management Suites = 190
   TrafficDirector Remote Monitoring Software = 192
   The VlanDirector Switch Management Application = 194
   WAN Manager = 195
  Cisco Diagnostic Commands = 196
   show Commands = 198
   debug Commands = 221
   ping and trace Commands = 229
   The cdp Command = 240
  Core Dumps = 252
  Summary = 253
  Chapter 5 Test = 254
 Chapter 6 Troubleshooting Sample Exercises = 256
  Exercise 1 : A Token Ring Network = 257
  Exercise 2 : The Sydney Router = 259
  Exercise 3 : The Brussels Router = 262
  Summary = 270
Part Ⅱ : Routing and Routed Protocol Troubleshooting
 Chapter 7 Troubleshooting TCP/IP Connectivity = 274
  TCP/IP Router Diagnostic Tools = 275
   The TCP/IP ping Command = 275
   The TCP/IP trace Command = 280
   TCP/IP show Commands = 282
   TCP/IP debug Commands = 294
  Problem Isolation in TCP/IP Networks = 302
   Symptom : Users Can Access Some Hosts but Not Others = 303
   Symptom : Users Cannot Connect When One Redundant Path Is Down = 305
  Troubleshooting IP Internetworking with Windows NT = 306
   Browsing Problems = 307
  TCP/IP Symptoms and Problems = 308
  TCP/IP Problems and Action Plans = 309
   pinging Your Loopback and Local IP Addresses = 313
   pinging Your Cisco Router = 313
   pinging the DNS Server, Default Gateway, and WINS Server = 313
   pinging the Remote Target IP Address = 314
   The tracert Tool = 314
   Checking the Routing Table on a Windows NT System = 315
   Clearing the Windows NT System ARP Cache = 316
   DNS Configuration = 316
   The HOSTS File = 317
   The LMHOSTS File = 317
   Winsock Proxy Problems = 317
  Summary = 318
  Chapter 7 Test = 319
 Chapter 8 Troubleshooting Novell Connectivity = 322
  Novell NetWare Router Diagnostic Tools = 323
   The IPX ping Command = 323
   The IPX show Commands = 324
   The IPX debug Commands = 338
  Problem Isolation in NetWare Networks = 345
  NetWare Symptoms and Problems = 347
   Troubleshooting Encapsulation Mismatches = 348
  NetWare Problems and Action Plans = 349
  Summary = 352
  Chapter 8 Test = 353
 Chapter 9 Troubleshooting AppleTalk Connectivity = 356
  AppleTalk Router Diagnostic Commands = 357
   AppleTalk show Commands = 357
   NBP Testing = 374
   AppleTalk debug Commands = 376
  Problem Isolation in AppleTalk Networks = 385
  AppleTalk Symptoms and Problems = 386
  AppleTalk Problems and Action Plans = 388
  AppleTalk Internetworking Configuration Tips = 392
  Summary = 393
  Chapter 9 Test = 394
Part Ⅲ : Campus Switch and VLAN Troubleshooting
 Chapter 10 Diagnosing and Correcting Catalyst Problems = 398
  Catalyst Series Overview = 399
  Catalyst 5000 Internal Architecture = 401
  Catalyst Switching Technology = 404
  Spanning-Tree Review = 406
   VLAN Frame Tagging with ISL = 408
   Catalyst 5000 Troubleshooting Tools = 415
   Troubleshooting Catalyst Switch LEDs = 418
   Catalyst 5000 Switch Diagnostic Tools : ping = 421
   CDP = 421
   SPAN = 423
  Catalyst Commands = 425
   show Commands for System Settings = 426
   show Commands for Switch Configuration = 430
  Problem Isolation in Catalyst Networks = 437
  Catalyst Symptoms and Problems = 438
  Summary = 439
  Chapter 10 Test = 440
 Chapter 11 Troubleshooting VLANs on Routers and Switches = 442
  VLANs on Routed and Switched Networks = 444
  VLAN Switching, Translation, and Routing = 445
  The Router's Layer 2 Translation Function = 447
  Cisco IOS Fast Ethernet Troubleshooting = 447
  VLAN Troubleshooting Issues = 450
   VLAN Design Issues = 450
   Router Functionality in a Switched Network = 451
   CDP = 452
   Using Telnet to a Switch on a Different Subnet = 452
  Router VLAN show Commands = 453
   The show vlan Command = 454
   The show span Command = 455
  Router VLAN debug Commands = 457
   The debug vlan packet Command = 457
   The debug span Command = 458
  Problem Isolation in Router/Switch VLAN Networks = 460
   Troubleshooting Example : Dropped Packets and Loops = 460
   Router VLAN Symptoms and Problems = 462
  Summary = 463
  Chapter 11 Test = 464
Part Ⅳ : WAN Troubleshooting
 Chapter 12 Diagnosing and Correcting Frame Relay Problems = 468
  Troubleshooting Frame Relay = 469
   Frame Relay Frame Format = 471
   Problem Isolation in Frame Relay WANs = 471
   Overview of Troubleshooting Commands = 474
  WAN and Frame Relay Diagnostic Tools = 475
   The Frame Relay show Commands = 475
   The Frame Relay debug Commands = 480
   Frame Relay Loopback Tests = 485
  Summary = 485
  Chapter 12 Test = 486
 Chapter 13 Diagnosing and Correcting ISDN BRI Problems = 488
  Problem Isolation in ISDN BRI Networks = 489
  Overview of Troubleshooting Commands = 493
  ISDN BRI Diagnostic Tools = 493
   ISDN BRI show Commands = 493
   ISDN BRI debug Commands = 505
  Summary = 525
  Chapter 13 Test = 526
Part Ⅴ : Appendixes
 Appendix A Chapter Test Answer Key = 530
  Chapter 1 : "Troubleshooting Methodology" = 531
  Chapter 2 : "Protocol Characteristics Overview" = 532
  Chapter 3 : "Cisco Routing and Switching Processes" = 533
  Chapter 4 : "General Troubleshooting Tools" = 534
  Chapter 5 : "Cisco Management and Diagnostic Tools" = 534
  Chapter 6 : "Troubleshooting Sample Exercises" = 535
   Exercise 1 : Token Ring Network = 535
   Exercise 2 : Sydney Network = 536
   Exercise 3 : Brussels Network = 536
  Chapter 7 : "Troubleshooting TCP/IP Connectivity" = 537
  Chapter 8 : "Troubleshooting Novell Connectivity" = 538
  Chapter 9 : "Troubleshooting AppleTalk Connectivity" = 538
  Chapter 10 : "Diagnosing and Correcting Catalyst Problems" = 539
  Chapter 11 : "Troubleshooting VLANs on Routers and Switches" = 539
  Chapter 12 : "Diagnosing and Correcting Frame Relay Problems" = 540
  Chapter 13 : "Diagnosing and Correcting ISDN BRI Problems" = 540
 Appendix B Cisco Support Functions = 542
  Using CCO to Prevent Problems = 545
   Cisco Documentation = 546
   Cisco Press = 547
   CCO MarketPlace = 547
   CCO Software Center = 548
  Using CCO to Correct Problems = 548
   Cisco's Bug Toolkit Ⅱ = 549
   CCO Troubleshooting Engine = 549
   CCO Stack Decoder = 550
   CCO Open Forum = 550
   TAC = 551
  CCO Training Information = 553
  Summary = 553
 Chapter C References and Recommended Reading = 554
  Books and Periodicals = 555
  Technical Publications and Standards = 557
 Chapter D Problem-Solving Checklist and Worksheet = 562
  Troubleshooting Checklist = 563
  Troubleshooting Worksheet = 564
Index = 570


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