CONTENTS
List of boxes, figures and tables = 10
Executive summary = 14
Part One : Information and communication technologies and social processes = 21
CHAPTER 1 Human development / C. J. Hamelink = 23
CHAPTER 2 New directions in education / C. Blurton = 46
CHAPTER 3 Cultural production and cultural pluralism / B. Mi e ` ge = 62
CHAPTER 4 Freedom of the media / J.-P. Marthoz = 72
CHAPTER 5 Public service broadcasting / A. Wessberg = 83
CHAPTER 6 Impact on the media / C. S. Yoon = 93
CHAPTER 7 Information services, libraries and archives / O. Harbo = 104
CHAPTER 8 Governing information and communication technologies / J. Thomas ; G. Grainger ; K.Koomen = 116
Part Two : Evolution of information and communication technologies = 131
CHAPTER 9 Two years of technological progress and innovation / N. Seshagiri = 133
CHAPTER 10 Multimedia : products and markets / J.-P. Lafrance = 143
CHAPTER 11 Evolution of the Internet / R. E. Kahn = 157
Part Three : Information and communication technologies throughout the world = 165
CHAPTER 12 A worldwide view / V. Anashin = 167
CHAPTER 13 Sub-Saharan Africa / M. Jensen = 180
CHAPTER 14 Arab countries / A. M. Halouda ; A. Ghonaimy = 197
CHAPTER 15 Asia and the Pacific / G. Long ; M. Ng Lee Hoon = 209
CHAPTER 16 Eastern and Central Europe / K. Jakubowicz = 224
CHAPTER 17 Latin America and the Caribbean / N. Callaos = 241
CHAPTER 18 Western Europe and North America / B. Konert = 260
Statistical annex = 279
Acronyms and abbreviations used in the text = 299
