| 000 | 01288camuuu200337 a 4500 | |
| 001 | 000000572206 | |
| 005 | 19981217094128.0 | |
| 008 | 970228s1996 fr a b i000 0 eng d | |
| 010 | ▼a 97121258 | |
| 020 | ▼a 9264153322 | |
| 040 | ▼a YSM ▼c DLC ▼d UIU ▼d 211009 | |
| 042 | ▼a lccopycat | |
| 043 | ▼a e-po--- | |
| 049 | 1 | ▼l 181600043 ▼f UN-O |
| 050 | 0 0 | ▼a JN8520 ▼b .A46 1996 |
| 082 | 0 4 | ▼a 351 ▼2 20 |
| 090 | ▼a 351 ▼b po ▼c 13 | |
| 110 | 2 | ▼a Organisation for Economic Co-operation and Development. |
| 245 | 1 0 | ▼a Putting citizens first : ▼b Portuguese experience in public management reform. |
| 246 | 1 1 | ▼a Priorite aux citoyens. |
| 260 | ▼a Paris : ▼b Organisation for Economic Co-operation and Development ; ▼a Washington, D.C. : ▼b OECD Washington Center [distributor], ▼c 1996. | |
| 300 | ▼a 159 p. : ▼b ill. ; ▼c 27 cm. | |
| 440 | 0 | ▼a Public management occasional papers ; ▼v no. 13. |
| 500 | ▼a Report prepared by Atila Alpoge with the collaboration of Liz Dacier of the Public Management Service. | |
| 504 | ▼a Includes bibliographical references (p. 157-159). | |
| 650 | 0 | ▼a Administrative agencies ▼z Portugal ▼x Reorganization. |
| 650 | 0 | ▼a Civil service reform ▼z Portugal. |
| 651 | 0 | ▼a Portugal ▼x Politics and government ▼y 1974- |
| 700 | 1 0 | ▼a Alpoge, Atila, ▼d 1935-. |
| 710 | 2 0 | ▼a OECD. |
소장정보
| No. | 소장처 | 청구기호 | 등록번호 | 도서상태 | 반납예정일 | 예약 | 서비스 |
|---|---|---|---|---|---|---|---|
| No. 1 | 소장처 학술정보관(CDL)/B1 국제기구자료실(OECD)/ | 청구기호 351 po 13 | 등록번호 181600043 | 도서상태 대출불가(자료실) | 반납예정일 | 예약 | 서비스 |
컨텐츠정보
목차
CONTENTS Foreword = 3 Executive Summary = 7 PART Ⅰ. AN INNOVATIVE STRATEGY = 11 Chapter 1 The reform process and the evolving strategy = 13 Chapter 2 Citizen focus : a new approach = 19 Chapter 3 Conclusions = 29 PART Ⅱ. WHAT PORTUGAL HAS DONE = 31 Chapter 4 Introducing change = 33 Chapter 5 Citizen orientation = 46 Chapter 6 Financial management = 54 Chapter 7 Information technology = 61 Chapter 8 Human resources = 69 Chapter 9 Training and development = 74 Chapter 10 Decentralisation and deconcentration = 79 PART Ⅲ. GENERAL BACKGROUND = 85 Chapter 11 Historical background = 87 Chapter 12 Political and administrative structures = 99 Chapter 13 Central management bodies = 110 Chapter 14 Public employment = 118 Chapter 15 Political concerns and priorities expressed in government programmes = 125 Chapter 16 Code of administrative procedure = 135 Chapter 17 Public Service Quality Charter = 140 Chapter 18 Renewing the public administration : a challenge, a commitment = 149 Chapter 19 Facts and figures = 155 Bibliography = 157