CONTENTS
Chapter 1 GENERAL INTRODUCTION / by Edgar Frackmann = 9
Chapter 2 FROM COMPUTING STRATEGY TO INFORMATION STRATEGY / by Edgar Frackmann
Introduction = 21
Dealing with information in higher education = 22
Impacts of information technology = 24
The foundations for an information strategy = 27
What is an institutional information strategy = 30
A checklist for an information strategy = 31
Visions, goals, and objectives of an information-based university = 31
Visions, goals, and objectives with regard to applications = 34
Infrastructure - Implementation = 36
Conclusions = 37
References = 38
Chapter 3 FINANCING, BUDGETING, AND CHARGING PROBLEMS RELATED TO INFORMATION TECHNOLOGY IN HIGHER EDUCATION / by Edgar Frackmann
Introduction = 47
The information society - The information age = 48
Information technology in higher education and research = 49
Information technology and finance : challenges for higher education = 50
IT-related policies and management issues = 54
Financing information technology : the main problem areas = 61
Financing information technology : summary recommendations for institutional management = 66
Annex : IT-related indicator for higher education institutions = 67
Chapter 4 STUDENT-OWNED COMPUTING / by Gordon Bull
Introduction = 60
Student ownership = 70
Academic issues = 70
Institutional strategies to encourage student-owned computing = 72
Social issues 73
Conclusions = 74
Chapter 5 EXECUTIVE INFORMATION SYSTEMS FOR INSTITUTIONAL MANAGEMENT IN HIGHER EDUCATION / by Edgar Frackmann
EIS : a new management fad? = 77
Executive information in the context of information management = 77
What institutional managers should know about EIS = 81
How to start with an EIS = 94
Conclusions = 96
References = 97
Chapter 6 THE CHANGING ROLE OF INSTITUTIONAL COMPUTING CENTRES / by Edgar Frackmann
Introduction = 101
The functions of the "new computing centres" = 102
Structure and resourcing = 111
Management and staffing issues = 116
Conclusions = 119
Chapter 7 IMPLEMENTING AN INFORMATION STRATEGY The case of the Vienna University of Economics and Business Administration / by Barbara Sporn ; George Miksch
Introduction = 121
Austrian higher education and WU = 122
WU information strategy = 123
Implementation of WU information strategy = 126
Implications and future developments = 130
References = 131
Chapter 8 THE MANAGEMENT OF A CAMPUS NETWORK The case of the University of Hong Kong / by John Dockerill
Introduction = 133
Campus network = 134
Expenditure = 134
Management structure = 135
Role of the network = 135
User philosophy = 136
Centralisation or decentralisation = 136
Some compromises = 137
Acceptable use policies = 138
Student access = 138
Administrative data-processing = 139
Future developments = 139
Chapter 9 INFORMATION STRATEGIES A UK perspective / by Peter Ford
Introduction = 147
The case for an information strategy = 147
The current scene = 148
A UK information initiative = 149
What differentiates universities = 149
The decision-making processes = 150
The nature of a framework = 150
Ingredients needed to develop a framework = 151
Example of activities and output = 152
Implementation = 154
Conclusions = 155
